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Maitre'D at Sake No Hana

Full Time | Hourly
Date Posted:

Position Summary: Responsible for checking in and managing the seating of all guests, both reservations and walk-ins. Manages reservation book and accepts walk-in guests to help maximize seating for each shift. Acknowledges and interacts with the restaurant guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality. 


Duties and Responsibilities: including but not limited to 


  • Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook. 

  • Anticipates and accommodates all needs of the guest. 

  • Maintains the general cleanliness and orderliness of the entrance area and entire venue. 

  • Complies with Department of Health and company sanitation standards. 

  • Actively takes and processes reservations.  

  • Assists with incoming calls and answering guest questions. 

  • Strategically plots reservations, and appropriately accomodates walk-ins to ensure a smooth shift.  

  • Provides dining room team with initial table set-up.  

  • Properly sets-up front desk area, performs side-work and other opening/closing procedures as directed by management, including:  

  • Ensures all appropriate menus are printed and ready for service. 

  • Ensures that all menu books are organized with current menus. 

  • Performs opening side-work as prescribed. 

  • Performs closing side-work as prescribed. 

  • Reports all breakage, damage of equipment or furniture immediately to management. 

  • Attends and participates in daily pre-service meetings. 

  • Participates in any training sessions or departmental meetings. 

  • Learn by listening, observing other team members and sharing knowledge while leading by example. 

  • Portrays a positive and professional attitude. 

  • Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments. 

  • Works as part of a team and provides help and support to all fellow team members. 


Training Requirements: 

  • Tao Group Hospitality in-venue Maitre d’ training. 


Minimum Education and Qualifications: 

  • Previous hospitality experience. 

  • Previous Maitre d’ and/or Tao Group Hospitality Wing experience. 

  • Experience in a high-volume restaurant/nightclub/lounge. 


Physical Demands and Work Environment: 

  • Must be able to stand, lift and bend for extended periods of time. 

  • Must be able to bend and lift to 50 lbs. 

  • Role may include job duties or tasks requiring repetitive motion. 

  • Exposure to hot kitchen elements or cleaning materials. 

  • Must be able to work and remain focused in a fast-paced and ever-changing environment. 

  • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays. 


Sake No Hana

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