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Maitre'D at LAVO Italian Restaurant

Part Time | Hourly
Date Posted:


Responsible for checking in and managing the seating of all guests, both reservations and walk-ins. Manages reservation book and accepts walk-in guests to help maximize seating for each shift. Acknowledges and interacts with restaurant guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

  • Anticipates and accommodates all needs of the guest
  • Maintains the general cleanliness and orderliness of the entrance area and entire venue.
  • Complies with Department of Health and company sanitation standards.
  • Actively takes and processes reservations.
  • Assists with incoming calls and answering guest questions.
  • Strategically plots reservations, and appropriately accommodates walk-ins to ensure a smooth shift.
  • Provide the dining room team with initial table set-up.
  • Properly sets-up front desk area, performs side-work and other opening/closing procedures as directed bymanagement, including:
    o Ensures all appropriate menus are printed and ready for service.
    o Ensures that all menu books are organized with current menus.
    o Performs opening side-work as prescribed.
    o Performs closing side-work as prescribed.
  • Reports all breakage, and damage of equipment or furniture immediately to management.
  • Attends and participates in daily pre-service meetings.
  • Participates in any training sessions or departmental meetings.
  • Learn by listening, observing other team members, and sharing knowledge while leading by example.
  • Portrays a positive and professional attitude.
  • Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
  • Works as part of a team and provides help and support to all fellow team members.
  • Assist and/ or complete additional tasks as assigned.

TRAINING REQUIREMENTS:

  • Tao Group Hospitality in-venue Maitre d’ training

EDUCATION/WORKING KNOWLEDGE:

  • Previous hospitality experience.
  • Previous Maitre d’ and/or Tao Group Hospitality Wing experience.
  • Experience in a high-volume restaurant/nightclub/lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

  • Ability to write and verbally communicate
  • Must have good positive energy throughout the day
  • Must be able to print legibly for team members, management, and guests to read
  • Must be able to kneel, bend, and stand for extended periods of time
  • Must be able to move quickly
  • Must be able to push and lift up to 50 lbs.
  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
  • Exposure to cleaning materials
  • Exposure to hot kitchen elements or cleaning materials.
  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
  • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards
  • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
  • Ability to maintain confidentiality
  • Ability to handle a fast-paced, busy, and somewhat stressful environment
LAVO Italian Restaurant

Other job openings at LAVO Italian Restaurant

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  • Beverage Receiver
  • Busser
  • Cocktail Server
  • Dishwasher
  • Food Server
  • Line Cook
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  • Porter
  • Prep Cook
  • Receiver