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Server at Sake No Hana

Full Time | Hourly
Date Posted:

Position Summary: Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ dining experience.  Interacts with the dining room guests, fellow employees, and supervisors in a polite, courteous manner to ensure gracious hospitality.


Duties and Responsibilities: including but not limited to


  • Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
  • Anticipate and accommodate the needs of the guests.
  • Maintain general cleanliness of assigned stations and the entire venue.
  • Provides professional and exceptional service.
  • Presents menus, answers question and make suggestions for all food and beverage items.
  • Informs guests of all food and beverage specials, with prices.
  • Required to solicit any allergy or dietary restrictions from each guest.
  • Accurately enter all orders into the POS system and follows proper cash/payment card procedures.
  • Ensures the delivery of all food and beverage to the guests.
  • Follow supervisor’s instructions, communicate with and support co-workers while being a team player.
  • Possesses in-depth knowledge of all food and beverage menus and the company.
  • Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
  • Complies with Department of Health and company sanitation standards.
  • Works as part of a team and provides help and support to all fellow team members.
  • Accurately completes all end-of-shift financial procedures.
  • Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs.
  • Properly sets-up floor and other opening/closing procedures as directed by management, including:
  • Ensures all tables, chairs and banquettes are clean and free of debris
  • Sets tables with proper settings
  • Wipes down chairs, tables and banquettes
  • Stocks side-stations with prescribed supplies
  • Performs opening side-work as prescribed
  • Performs closing side-work as prescribed
  • Reports all breakage, damage of equipment or furniture immediately to management.
  • Attends and participates in daily pre-service meetings.
  • Attends and participates in any training sessions or departmental meetings.
  • Learn by listening, observing other team members and sharing knowledge while leading by example.
  • Portrays a positive and professional attitude.
  • Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
  • Works as part of a team and provides help and support to all fellow team members.


Training Requirements:

  • Tao Group Hospitality in-venue dining room server training, Alcohol Awareness Certificate, Food Handling Certificate.


Minimum Education and Qualifications:

  • Previous hospitality experience.
  • Previous dining room server experience.
  • Experience in a high-volume restaurant/nightclub/lounge.


Physical Demands and Work Environment:

  • Must be able to stand, lift and bend for extended periods of time.
  • Must be able to bend and lift to 50 lbs.
  • Role may include job duties or tasks requiring repetitive motion.
  • Exposure to hot kitchen elements or cleaning materials.
  • Must be able to work and remain focused in a fast-paced and ever-changing environment.
  • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.
Sake No Hana

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