Maitre'D at Legasea

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• TAO Marketplace
• Employee Discounts
• Time off and much more!

POSITION SUMMARY: 
Responsible for checking in and managing the seating of all guests, both reservations and walk-ins. Manages reservation book 
and accepts walk-in guests to help maximize seating for each shift. Acknowledges and interacts with restaurant guests, fellow
team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
§ Anticipates and accommodates all needs of the guest.
§ Maintains the general cleanliness and orderliness of the entrance area and entire venue.
§ Complies with Department of Health and company sanitation standards.
§ Actively takes and processes reservations.
§ Assists with incoming calls and answering guest questions.
§ Strategically plots reservations, and appropriately accommodates walk-ins to ensure a smooth shift.
§ Provide the dining room team with initial table set-up.
§ Properly sets-up front desk area, performs side-work and other opening/closing procedures as directed by
management, including:
o Ensures all appropriate menus are printed and ready for service.
o Ensures that all menu books are organized with current menus.
o Performs opening side-work as prescribed.
o Performs closing side-work as prescribed.
§ Reports all breakage, and damage of equipment or furniture immediately to management.
§ Attends and participates in daily pre-service meetings.
§ Participates in any training sessions or departmental meetings.
§ Learn by listening, observing other team members, and sharing knowledge while leading by example.
§ Portrays a positive and professional attitude.
§ Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
§ Works as part of a team and provides help and support to all fellow team members.
§ Assist and/ or complete additional tasks as assigned.

• 
  TRAINING REQUIREMENTS: 
  § Tao Group Hospitality in-venue Maitre d’ training

• 
  EDUCATION/WORKING KNOWLEDGE: 
  § Previous hospitality experience.
  § Previous Maitre d’ and/or Tao Group Hospitality Wing experience.
  § Experience in a high-volume restaurant/nightclub/lounge.

• 
  SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
  The work environment characteristics and/or physical demands described here are representative of those a team member
  encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable 
  individuals with disabilities to perform essential job functions
  § Ability to write and verbally communicate
  § Must have good positive energy throughout the day
  § Must be able to print legibly for team members, management, and guests to read
  § Must be able to kneel, bend, and stand for extended periods of time
  § Must be able to move quickly
  § Must be able to push and lift up to 50 lbs.
  § Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends
  upon the guest volume
  § May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
  § Exposure to cleaning materials
  § Exposure to hot kitchen elements or cleaning materials.
  § May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
  § Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
  § Maintain a professional, neat, and well-groomed appearance adhering to Company standards
  § Must be effective as part of a team; ability to interact with internal and external customers, managers, and coworkers in a professional, courteous manner
  § Ability to maintain confidentiality
  § Ability to handle a fast-paced, busy, and somewhat stressful environment