Barista at LAVO Italian Restaurant

Makes all standard/specialty coffee and tea beverages for the dining room, cocktail lounge, and bar. Interacts with the venue guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipate and accommodate the needs of the guests.
• Maintain the general cleanliness and sanitation of the coffee station and entire venue.
• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs.
• Deliver coffee/tea orders, when required, to tables/bar in a timely manner, and to the correct guests.
• Clears any dirty service items from the table after delivering coffee/tea orders.
• Helps ensure guest satisfaction through active participation in service.
• Follow supervisor’s instructions, communicate with and support co-workers while being a team player.
• Complies with Department of Health and company sanitation standards.
• Properly sets-up coffee stations, performs side-work and other opening/closing procedures as directed by management, including:
  • Responsible for making sure that all perishable items (i.e., milk) have not expired and if they are promptly discarding them, alert management of the waste
  • Stocks coffee stations with all prescribed supplies
  • Performs opening side-work as prescribed
  • Performs closing side-work as prescribed
• Reports all breakage, and damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.
• Attends and participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members, and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.
• Assist and/ or complete additional tasks as assigned.

TRAINING REQUIREMENTS:

• Tao Group Hospitality in-venue barista training

EDUCATION/WORKING KNOWLEDGE:

• Previous hospitality experience.
• Previous barista experience.
• Possesses in-depth knowledge of the coffee and tea menus, their assigned recipes, and the ability to execute them to company standards.
• Possesses general knowledge of all food and beverage menus, and company policies & procedures.
• Previous Experience in a high-volume restaurant/nightclub/lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions:

• Ability to write and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for team members, management, and guests to read
• Must be able to kneel, bend, and stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 50 lbs.
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Exposure to cleaning materials
• Exposure to hot kitchen elements or cleaning materials.
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment