Server at Peak New York
Tao Group Hospitality offers competitive benefits for all full-time team members such as:
Medical, Dental, and Vision Coverage
401(k) Retirement Program with Employer Match
Life and Disability Insurance Plans
Ancillary Insurance Plans
Employee Assistance Program
Fertility & Family Forming Support and Resources
Pet Insurance
TAO Marketplace
Employee Discounts
Time off and much more!
POSITION SUMMARY:
Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ dining experience. Interacts with the dining room guests, fellow team members, and supervisors in a polite, courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
§ Anticipate and accommodate the needs of the guests.
§ Maintain general cleanliness of assigned stations and the entire venue.
§ Provides professional and exceptional service.
§ Presents menus, answers question, and make suggestions for all food and beverage items.
§ Informs guests of all food and beverage specials, with prices.
§ Required to solicit any allergy or dietary restrictions from each guest.
§ Accurately enter all orders into the POS system and follows proper cash/payment card procedures.
§ Ensures the delivery of all food and beverage to the guests.
§ Follow supervisor’s instructions, communicate with and support co-workers while being a team player.
§ Possesses in-depth knowledge of all food and beverage menus and the company.
§ Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
§ Complies with Department of Health and company sanitation standards.
§ Works as part of a team and provides help and support to all fellow team members.
§ Accurately completes all end-of-shift financial procedures.
§ Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.
§ Properly sets-up floor and other opening/closing procedures as directed by management, including:
o Ensures all tables, chairs and banquettes are clean and free of debris
o Sets tables with proper settings
o Wipes down chairs, tables, and banquettes
o Stocks side-stations with prescribed supplies
o Performs opening side-work as prescribed
o Performs closing side-work as prescribed
o Reports all breakage, and damage of equipment or furniture immediately to management.
§ Attends and participates in daily pre-service meetings.
§ Attends and participates in any training sessions or departmental meetings.
§ Learn by listening, observing other team members, and sharing knowledge while leading by example.
§ Portrays a positive and professional attitude.
§ Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
§ Works as part of a team and provides help and support to all fellow team members.
§ Assist and/ or complete additional tasks as assigned.
TRAINING REQUIREMENTS:
§ Tao Group Hospitality in-venue dining room server training
EDUCATION/WORKING KNOWLEDGE:
§ Previous hospitality experience.
§ Previous dining room experience.
§ Previous experience in a high-volume restaurant/nightclub/lounge.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
§ Ability to write and verbally communicate
§ Must have good positive energy throughout the day
§ Must be able to print legibly for team members, management, and guests to read
§ Must be able to kneel, bend, and stand for extended periods of time
§ Must be able to move quickly
§ Must be able to push and lift up to 50 lbs.
§ Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
§ Exposure to hot kitchen elements or cleaning materials
§ May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
§ Exposure to cleaning materials
§ May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
§ Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
§ Maintain a professional, neat, and well-groomed appearance adhering to Company standards
§ Must be effective as part of a team; ability to interact with internal and external customers, managers, and co[1]workers in a professional, courteous manner
§ Ability to maintain confidentiality
§ Ability to handle a fast-paced, busy, and somewhat stressful environment
I have read the qualifications and requirements of the position of Server Dining Room. To the best of my knowledge, I believe that I can perform these duties.
