Server at Crane Club Members Lounge New York

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• TAO Marketplace
• Employee Discounts
• Time off and much more!

POSITION SUMMARY: 
Actively takes orders, conducts full and complete beverage/food service, and monitors guests’ lounge/bar experience. Interacts with the lounge/bar guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
§ Anticipate and accommodate all needs of the guests.
§ Provides professional and exceptional service.
§ Presents menus, answers questions, and makes suggestions for all beverage and food items.
§ Inform guests of all food and beverage specials, with prices.
§ Required to solicit any allergy or dietary restrictions from each guest.
§ Accurately enters all orders into the POS system.
§ Ensures the delivery of all food and beverage to the guests.
§ Maintain general cleanliness of assigned stations and the entire venue.
§ Follow supervisor’s instructions, communicate with and support co-workers, and be a team player.
§ Possesses in-depth knowledge of all food and beverage menus and the company.
§ Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
§ Follows all company procedures when providing bottle service.
§ Follows proper cash/payment card procedures.
§ Complies with Department of Health and company sanitation standards.
§ Accurately completes all end-of-shift financial procedures.
§ Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.
§ Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as 
directed by management, including: 
o Ensures all lounge furniture is clean and free of debris
o Sets tables with proper settings
o Stocks side-stations with prescribed supplies
o Performs opening & closing side-work as prescribed
o Reports all breakage, and damage of equipment or furniture immediately to management.
§ Attends and participates in daily pre-service meetings.
§ Attends and participates in any training sessions or departmental meetings.
§ Learn by listening, observing other team members, and sharing knowledge while leading by example.
§ Portrays a positive and professional attitude.
§ Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
§ Works as part of a team and provides help and support to all team members.
§ Assist and/ or complete additional tasks as assigned

• 
  TRAINING REQUIREMENTS:
  § Tao Group Hospitality in-venue cocktail server training, Alcohol Awareness Certification, Food Handling Certificate.

• 
  EDUCATION/WORKING KNOWLEDGE:
  § Previous hospitality experience.
  § Previous cocktail and/or floor server experience.
  § Experience in a high-volume restaurant/nightclub/lounge.

• 
  SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
  The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
  § Ability to write and verbally communicate
  § Must have good positive energy throughout the day
  § Must be able to print legibly for team members, management, and guests to read
  § Must be able to kneel, bend, and stand for extended periods of time
  § Must be able to move quickly 
  § Must be able to push and lift up to 50 lbs.
  § Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
  § May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
  § Exposure to cleaning materials
  § Exposure to hot kitchen elements or cleaning materials.
  § May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
  § Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
  § Maintain a professional, neat, and well-groomed appearance adhering to Company standards
  § Must be effective as part of a team; ability to interact with internal and external customers, managers, and coworkers in a professional, courteous manner
  § Ability to maintain confidentiality
  § Ability to handle a fast-paced, busy, and somewhat stressful environment

  
  I have read the qualifications and requirements of the position of Server Cocktail. To the best of my knowledge, I believe that I can perform these duties.