Tao Group Hospitality offers competitive benefits for all full-time team members such as:
- Medical, Dental, and Vision Coverage
- 401(k) Retirement Program with Employer Match
- Life and Disability Insurance Plans
- Ancillary Insurance Plans
- Employee Assistance Program
- Fertility & Family Forming Support and Resources
- Pet Insurance
- TAO Marketplace
- Employee Discounts
- Time off and much more!
POSITION SUMMARY:
Supports servers by ensuring tables are clean, reset quickly, and service flows smoothly. Greets guests warmly and works as part of the team to maintain a welcoming, organized, and clean dining environment.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
KEY RESPONSIBILITIES:
- Anticipate guest needs and respond promptly.
- Keep tables, chairs, and surrounding areas clean and reset efficiently.
- Assist with water service and help run food when needed.
- Stock and maintain side stations throughout the shift.
- Help with table setups and support service flow, including marking tables for upcoming courses.
- Follow sanitation and safety guidelines, including Department of Health standards.
- Attend pre-shift meetings and assist with opening/closing duties.
- Report any broken or damaged items to management.
- Stay positive, helpful, and professional throughout service.
- Respond to Guest inquiries and requests in a courteous and polite manner
- Adhere to all The Company Standard Operating Procedures
- Maintain all The Company Sequence of Service Standards
- Ability to communicate in English with Guests and co-workers
- Keep the area clean and free of debris throughout shift
- Keep area organized
- Ensure nightly/weekly and opening/running/closing duties are completed
- Maintain Company Safety and Sanitation Standards
- Clean all spills and waste immediately
- Disposes trash in designated receptacles
- Appear in uniform for all shifts and promotional activities at scheduled time
- Performs other job-related duties as assigned
- Inform Management of any complaint, comments, or incident
- Assist and/ or complete additional tasks as assigned
TRAINING REQUIREMENTS:
- Tao Group Hospitality in-venue Server Assistant training
EDUCATION/WORKING KNOWLEDGE:
- § Previous hospitality experience.
- § Previous Server Assistant experience.
- § Previous experience in a high-volume restaurant/nightclub/lounge.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
• Previous experience in hospitality, preferably in high-volume environments.
• Ability to stand, walk, bend, and lift up to 50 lbs during long shifts.
• Comfortable working in busy, loud, and fast-paced settings.
• Must be reliable, team-oriented, and maintain a clean, professional appearance.
• Willing to work flexible hours, including nights, weekends, and holidays.
• Strong communication skills and a proactive attitude
- Must have good positive energy throughout the day
- Must be able to bend, kneel, and/or stand for extended periods of time
- Must be able to move quickly
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Exposure to cleaning materials
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
- Ability to maintain confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment
I have read the qualifications and requirements for the position of Server Assistant. To the best of my knowledge, I believe that I can perform these duties.