Runner at Crane Club Members Lounge New York

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• TAO Marketplace
• Employee Discounts
• Time off and much more!

POSITION SUMMARY: 

Delivers all food menu items and accurately describes them to the guests. Acts as a liaison between the servers, cocktail servers & bartenders, and chefs. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
§ Anticipate and accommodate all needs of the guests.
§ Provides professional and exceptional service.
§ Delivers and describes all food items to the guests, in a timely manner.
§ Participates in table maintenance and bussing of excess tableware.
§ Maintain general cleanliness of stations and the entire venue.
§ Follow supervisor’s instructions, communicate with and support co-workers, and be a team player.
§ Possesses in-depth knowledge of all food menus and the company.
§ Complies with Department of Health and company sanitation standards.
§ Communicates the needs of the guests to Front-of-House and Heart-of-House support team members, managers, and chefs.
§ Properly sets-up runner’s station, performs side-work and other opening/closing procedures as directed by 
management, including: 
o Stocks station with prescribed items and supplies
o Performs opening side-work as prescribed
o Performs closing side-work as prescribed
§ Reports all breakage, and damage of equipment or furniture immediately to management.
§ Attends and participates in daily pre-service meetings.
§ Attends and participates in any training sessions or departmental meetings.
§ Learn by listening, observing other team members, and sharing knowledge while leading by example.
§ Portrays a positive and professional attitude.
§ Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
§ Works as part of a team and provides help and support to all fellow team members.
§ Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:
§ Tao Group Hospitality in-venue food runner training

EDUCATION/WORKING KNOWLEDGE:
§ Previous hospitality experience.
§ Previous food running experience.
§ Previous experience in a high-volume restaurant/nightclub/lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
§ Ability to write and verbally communicate
§ Must have good positive energy throughout the day
§ Must be able to print legibly for team members, management, and guests to read
§ Must be able to kneel, bend, and stand for extended periods of time
§ Must be able to move quickly 
§ Must be able to push and lift up to 50 lbs.
§ Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
§ May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
§ Exposure to cleaning materials
§ Exposure to hot kitchen elements or cleaning materials.
§ May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
§ Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
§ Maintain a professional, neat, and well-groomed appearance adhering to Company standards
§ Must be effective as part of a team; ability to interact with internal and external customers, managers, and coworkers in a professional, courteous manner
§ Ability to maintain confidentiality
§ Ability to handle a fast-paced, busy, and somewhat stressful environment

I have read the qualifications and requirements of the position of Food Runner. To the best of my knowledge, I believe that I can perform these duties.