Maitre D' at The Modern

The Modern is a Michelin-starred contemporary American restaurant at the Museum of Modern Art. The restaurant features refined, unexpectedly playful dishes that highlight exceptional ingredients and seasonality in two distinct culinary experiences: a bold prix fixe menu in the dining room and an à la carte menu in the lively Bar Room. An extensive selection of wines showcases exceptional diversity and value in both classic and emerging regions. Our service is characterized by warmth and approachability, with an unwavering commitment to excellence and a focus on creating unique experiences for guests. With its serene atmosphere and modern aesthetic, the restaurant’s design by the New York-based architecture firm Bentel & Bentel offers a welcome escape from the bustling Midtown neighborhood it calls home.

Who you are: The Maitre D’ role is a vital member of the Service team, overseeing the flow of bookings to the restaurant, initial hospitality when arriving and booking reservations, and a warm goodbye. The Maitre D’ has a firm grasp on what is happening in all parts of the restaurant at all times during service to seat and fill the restaurant in such a way that maximizes the restaurant and supports the dining room and kitchen teams so that they can fulfil their roles with excellence. 

What you’ll do:

• Create a welcoming and hospitable environment for guests whether in person or over the phone.
• Quote accurate wait times while “finding the yes” for all guests.
• Act as a liaison between the guest, management, service staff and kitchen and communicate accordingly.
• Work with efficiency and a sense of urgency while remaining composed.
• Demonstrate an understanding of reservations booking strategies and a working knowledge of all functions of Resy.
• Coordinate with management to “build the book” and boost cover counts while taking into consideration both the needs of the business and the needs of our guests.

What we need from you:

• 2+ years in a guest-facing restaurant role
• A passion for guest experience and hospitality
• Ability to walk or stand for long periods of time
• English fluency and additional languages preferred, but not required

What you’ll get from us:

• Hourly rate of $10.65/hr + tips 
• Comprehensive Medical, Dental, and Vision insurance
• Paid Time Off to support you with an active life outside of work
• Paid Parental Leave
• 51% dining discount throughout the USHG family of restaurants
• Flexible Spending Options (health care, dependent care, transit & parking)
• Employee Assistance Program to support overall mental wellbeing
• Exclusive access to primary care, mental health, and other healthcare services through Radish Health
• Matched 401(k) to help you invest in your future
• Generous Employee Referral Program
• Access to the USHG HUGS Employee Relief Fund