Wing Host at Al Coro
Tao Group Hospitality offers competitive benefits for all full-time team members such as:
- Medical, Dental, and Vision Coverage
- 401(k) Retirement Program with Employer Match
- Life and Disability Insurance Plans
- Ancillary Insurance Plans
- Mental Health Support and Services
- Fertility & Family Forming Support and Resources
- Pet Insurance
- Employee Discounts
- TAO Savings Marketplace
- Time off and much more!
Assists maître d’ with checking in and managing the seating of all guests, both reservations and walk-ins. Acknowledges and interacts with the restaurant guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.
Duties and Responsibilities: including but not limited to
- Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
- Anticipate and accommodate the needs of the guests.
- Maintains the general cleanliness of the entrance area and the entire venue.
- Complies with Department of Health and company sanitation standards.
- Actively takes and processes reservations for guests.
- Assists with incoming calls and answering guest questions.
- Strategically helps to plots reservations and accommodate walk-ins to ensure a smooth shift.
- Provides dining room team with initial table set-up.
- Properly sets-up front desk area, performs side-work and other opening/closing procedures as directed by management, including:
- Ensures all appropriate menus are printed and ready for service.
- Makes sure all menu books are organized with current menus.
- Performs opening side-work as prescribed.
- Performs closing side-work as prescribed.
- Reports all breakage, damage of equipment or furniture immediately to management.
- Attends and participates in daily pre-service meetings.
- Participates in any training sessions or departmental meetings.
- Learn by listening, observing other team members and sharing knowledge while leading by example.
- Portrays a positive and professional attitude.
- Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
- Works as part of a team and provides help and support to all fellow team members.
Training Requirements:
- Tao Group Hospitality in-venue Wing training.
Minimum Education and Qualifications:
- Previous hospitality experience.
- Previous Maitre d’ and/or Tao Group Hospitality Host experience.
- Experience in a high-volume restaurant/nightclub/lounge.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Ability to write and verbally communicate
- Must have good positive energy throughout the day
- Must be able to print legibly for team members, management, and guests to read
- Must be able to kneel, bend, and stand for extended periods of time
- Must be able to move quickly
- Must be able to push and lift up to 50 lbs.
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Exposure to cleaning materials
- Exposure to hot kitchen elements or cleaning materials.
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
- Ability to maintain confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment
