Runner at Tao Downtown

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• TAO Marketplace
• Employee Discounts
• Time off and much more! 

POSITION SUMMARY: 
Assists Floor & Cocktail Servers in steps of guest service, and resets tables in a speedy, professional, and effective manner. Interacts with the dining room/lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
§ Anticipate and accommodate the needs of the guests.
§ Maintain the general cleanliness and orderliness of the tables.
§ Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs.
§ Deliver, fill, and re-fill water, as requested by guests and/or directed by servers.
§ Clears and resets tables, and cleans table area, including banquettes, during service.
§ Helps ensure guest satisfaction through active participation in service.
§ Maintain general cleanliness of stations and the entire venue.
§ Complies with Department of Health and company sanitation standards.
§ Properly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management, including: 
o Responsible for making sure all tables and chairs/banquettes are clean and free of debris
o Sets tables with proper settings
o Wipes down chairs, tables, and banquettes
o Stocks side-stations with prescribed supplies
o Performs opening side-work as prescribed
o Performs closing side-work as prescribed
§ Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts).
§ Reports all breakage, and damage of equipment or furniture immediately to management.
§ Attends and participates in daily pre-service meetings.
§ Attends and participates in any training sessions or departmental meetings.
§ Learn by listening, observing other team members, and sharing knowledge while leading by example.
§ Portrays a positive and professional attitude.
§ Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
§ Works as part of a team and provides help and support to all fellow team members.
§ Assist and/ or complete additional tasks as assigned.

TRAINING REQUIREMENTS:
§ Tao Group Hospitality in-venue busser training

EDUCATION/WORKING KNOWLEDGE:
§ Previous hospitality experience.
§ Previous busser experience.
§ Previous Experience in a high-volume restaurant/nightclub/lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
§ Ability to write and verbally communicate
§ Must have good positive energy throughout the day
§ Must be able to print legibly for team members, management, and guests to read
§ Must be able to kneel, bend, and stand for extended periods of time
§ Must be able to move quickly 
§ Must be able to push and lift up to 50 lbs.
§ Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
§ May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
§ Exposure to cleaning materials
§ Exposure to hot kitchen elements or cleaning materials.
§ May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
§ Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
§ Maintain a professional, neat, and well-groomed appearance adhering to Company standards
§ Must be effective as part of a team; ability to interact with internal and external customers, managers, and co[1]workers in a professional, courteous manner
§ Ability to maintain confidentiality
§ Ability to handle a fast-paced, busy, and somewhat stressful environment

I have read the qualifications and requirements of the position of Busser. To the best of my knowledge, I believe that I can perform these duties