Host at Hakkasan Restaurant

Guides guests to appropriate table as directed by the maître d’. Interacts with the restaurant guests, fellow team members, and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

• Anticipates and accommodates the needs of the guest. 
• Maintains the general cleanliness and orderliness of the entrance area. 
• Complies with Department of Health and company sanitation standards. 
• Actively takes and processes reservations for guests.  
• Assists with incoming calls and answering questions from guests. 
• Responsible for checking guests’ coats and other belongings (where applicable).  
• Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by management, including:  
• Ensures that all appropriate menus are printed and ready for service. 
• Responsible for making sure all menu books are organized with current menus. 
• Collects menus throughout the venue during shift.  
• Performs opening side-work as prescribed. 
• Performs closing side-work as prescribed. 
• Reports all breakage, and damage of equipment or furniture immediately to management. 
• Attends and participates in daily pre-service meetings. 
• Participates in any training sessions or departmental meetings. 
• Learn by listening, observing other team members, and sharing knowledge while leading by example. 
• Portrays a positive and professional attitude. 
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments. 
• Works as part of a team and provides help and support to all fellow team members. 
• Assist and/ or complete additional tasks as assigned 

TRAINING REQUIREMENTS: 

• Tao Group Hospitality in-venue host person training 

EDUCATION/WORKING KNOWLEDGE: 

• Previous hospitality experience. 
• Previous host person experience. 
• Experience in a high-volume restaurant/nightclub/lounge. 

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE  

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions 

• Ability to write and verbally communicate 
• Must have good positive energy throughout the day 
• Must be able to print legibly for team members, management, and guests to read 
• Must be able to kneel, bend, sit, and stand for extended periods of time 
• Must be able to move quickly  
• Must be able to push and lift up to 50 lbs. 
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume 
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 
• Exposure to cleaning materials 
• Exposure to hot kitchen elements or cleaning materials. 
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment 
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards 
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner 
• Ability to maintain confidentiality 
• Ability to handle a fast-paced, busy, and somewhat stressful environment