Bartender at Hakkasan Restaurant

Prepares all alcoholic beverages for guests and venue servers. Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ bar/dining experience. Interacts with the bar guests, team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. 

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipate and accommodate the needs of the guests.

• Provide professional and exceptional service.

• Present menus, answer questions, and make suggestions for all food and beverage items.

• Inform guests of all food and beverage specials, with prices.

• Solicit any allergy or dietary restrictions from each guest.

• Accurately enter all orders into the POS system and follow proper cash/payment card procedures.

• Ensure the delivery of all food and beverage to the guests at the bar and lounge (where applicable).

• Maintain general cleanliness of the bar and bar area and the entire venue.

• Ensure all liquor displays and shelving are organized, and par levels are maintained.

• Follow supervisor’s instructions, communicate with and support co-workers, and be a team player.

• Possess in-depth knowledge of all food and beverage menus and the company.

• Serve all alcoholic beverages in accordance with state regulations and alcohol awareness training standards.

• Comply with Department of Health and company sanitation standards.

• Accurately complete all end-of-shift financial procedures.

• Communicate the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.

• Properly set up the bar stations, perform side-work, and other opening/closing procedures as directed by management, including:

  • Ensuring the bar and bar area is clean and free of debris

  • Setting the bar with proper equipment, and settings as required

  • Wiping down bar-top, bar stools, lounge tables, and chairs

  • Stocking bar stations with prescribed supplies

  • Performing opening and closing side-work as prescribed

  • Properly following all beverage requisition procedures

• Report all breakage and damage of equipment or furniture immediately to management.

• Attend and participate in daily pre-service meetings.

• Attend and participate in any training sessions or departmental meetings.

• Learn by listening, observing other team members, and sharing knowledge while leading by example.

• Portray a positive and professional attitude.

• Demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.

• Work as part of a team and provide help and support to all fellow team members.

• Assist and/or complete additional tasks as assigned.

EDUCATION/WORKING KNOWLEDGE:

• 1-2 years of professional beverage experience.

• Previous bartending experience.

• Experience in a high-volume restaurant/nightclub/lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Ability to write and verbally communicate.

• Must have good positive energy throughout the day.

• Must be able to print legibly for team members, management, and guests to read.

• Must be able to kneel, bend, and stand for extended periods of time.

• Must be able to move quickly.

• Must be able to push and lift up to 50 lbs.

• Work in an environment subject to varying levels of noise, crowds, and smoke, the severity of which depends upon guest volume.

• May work extended hours, irregular shifts, evening and/or weekend shifts, and holiday work may be required.

• Exposure to cleaning materials.

• Exposure to hot kitchen elements or cleaning materials.

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment.

• Maintain a professional, neat, and well-groomed appearance adhering to company standards.

• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner.

• Ability to maintain confidentiality.

• Ability to handle a fast-paced, busy, and somewhat stressful environment.