Host at Silver Lining
Tao Group Hospitality offers competitive benefits for all full-time team members such as:
Medical, Dental, and Vision Coverage
401(k) Retirement Program with Employer Match
Life and Disability Insurance Plans
Ancillary Insurance Plans
Employee Assistance Program
Fertility & Family Forming Support and Resources
Pet Insurance
TAO Marketplace
Employee Discounts
Time off and much more!
POSITION SUMMARY:
Guides guests to appropriate table as directed by the maître d’. Interacts with the restaurant guests, fellow team members,
and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
▪ Anticipates and accommodates the needs of the guest.
▪ Maintains the general cleanliness and orderliness of the entrance area.
▪ Complies with Department of Health and company sanitation standards.
▪ Actively takes and processes reservations for guests.
▪ Assists with incoming calls and answering questions from guests.
▪ Responsible for checking guests’ coats and other belongings (where applicable).
▪ Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by
management, including:
o Ensures that all appropriate menus are printed and ready for service.
o Responsible for making sure all menu books are organized with current menus.
o Collects menus throughout the venue during shift.
o Performs opening side-work as prescribed.
o Performs closing side-work as prescribed.
▪ Reports all breakage, and damage of equipment or furniture immediately to management.
▪ Attends and participates in daily pre-service meetings.
▪ Participates in any training sessions or departmental meetings.
▪ Learn by listening, observing other team members, and sharing knowledge while leading by example.
▪ Portrays a positive and professional attitude.
▪ Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
▪ Works as part of a team and provides help and support to all fellow team members.
▪ Assist and/ or complete additional tasks as assigned
TRAINING REQUIREMENTS:
▪ Tao Group Hospitality in-venue host person training
EDUCATION/WORKING KNOWLEDGE:
▪ Previous hospitality experience.
▪ Previous host person experience.
▪ Experience in a high-volume restaurant/nightclub/lounge.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member
encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform essential job functions
▪ Ability to write and verbally communicate
▪ Must have good positive energy throughout the day
▪ Must be able to print legibly for team members, management, and guests to read
▪ Must be able to kneel, bend, sit, and stand for extended periods of time
▪ Must be able to move quickly
▪ Must be able to push and lift up to 50 lbs.
▪ Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends
upon the guest volume
▪ May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
▪ Exposure to cleaning materials
▪ Exposure to hot kitchen elements or cleaning materials.
▪ May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
▪ Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
▪ Maintain a professional, neat, and well-groomed appearance adhering to Company standards
▪ Must be effective as part of a team; ability to interact with internal and external customers, managers, and coworkers in a professional, courteous manner
▪ Ability to maintain confidentiality
▪ Ability to handle a fast-paced, busy, and somewhat stressful environment
I have read the qualifications and requirements of the position of Host Person. To the best of my knowledge, I believe that I can perform these duties.
