Guest Service Door Person at Tao Group

Overview: The position will provide guest service, hospitality, and venue information to our guests.

 

 

Job Description:

 

· Greets and assists guests coming into and departing the venue.

· Provides information and answers guest inquiries.

· Refers specific guest requests to a leadership designate in Security, Operations, or Marketing.

· Maintains excellence in service and hospitality when interacting with guests and perspective guests.

· Assists in crowd control as necessary.

· Is knowledgeable about the venue layout, setup, entrances and access points.

· Communicates observations to venue leadership.

 

Experience/Skills/Requirements

 

· 1-2 years’ experience interacting with guests in a hospitality industry role.

· Must have exceptional communication skills.

· Able to apply sound judgment in practical matters.

· Must be able to multitask.

· Can work in a fast-paced environment.

· Must possess & demonstrate superior presentation skills.