Busser at TAO Restaurant
Part-time team members who meet the requirements are eligible for:
- State Applicable Time Off
- Pet Insurance
- 401(k) Retirement Program with Employer Match
- Employee Assistance Program
- TAO Savings Marketplace
- Employee Discounts and much more!
Assists Floor and Cocktail Servers with steps of guest service and resets tables in a speedy, professional, and effective manner. Interacts with dining room and lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Anticipate and accommodate the needs of guests
- Maintain the general cleanliness and orderliness of tables
- Communicate guests’ needs to Front-of-House and Heart-of-House support staff, servers, managers, and chefs
- Deliver, fill, and refill water as requested by guests or directed by servers
- Clear and reset tables, and clean table areas, including banquettes and booths, during service
- Help ensure guest satisfaction through active participation in service
- Maintain general cleanliness of stations and the entire venue
- Comply with Department of Health and company sanitation standards
- Properly set up floor and side stations; perform side work and other opening/closing procedures as directed by management, including:
- Ensuring all tables, chairs, and banquettes are clean and free of debris
- Setting tables with proper place settings
- Wiping down chairs, tables, and banquettes
- Stocking side stations with prescribed supplies
- Perform opening side work as prescribed
- Perform closing side work as prescribed
- Participate, when available, in marking tables for upcoming courses (appetizers, entrees, desserts)
- Report all breakage or damage of equipment or furniture immediately to management
- Attend and participate in daily pre-service meetings
- Attend and participate in training sessions or departmental meetings
- Learn by listening, observing other team members, and sharing knowledge while leading by example
- Portray a positive and professional attitude
- Demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments (when applicable)
- Work as part of a team and provide help and support to all fellow team members
- Assist with and/or complete additional tasks as assigned
TRAINING REQUIREMENTS:
- Tao Group Hospitality in-venue busser training
EDUCATION/WORKING KNOWLEDGE:
- Previous hospitality experience
- Previous busser experience
- Previous Experience in a high-volume restaurant/nightclub/lounge
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Ability to write, read, and verbally communicate
- Must have good positive energy throughout the day
- Must be able to print legibly for Team Members, management, and guests to read
- Must be able to stand for extended periods of time
- Must be able to move quickly
- Must be able to push and lift up to 75 lbs. with or without assistance
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Exposure to cleaning materials
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
- Ability to maintain confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment
