Porter at TAO Restaurant

Maintains the cleanliness, sanitary condition, and safety of the venue.  Interacts with fellow team members, guests, and supervisors in a polite and courteous manner to ensure gracious hospitality.

• Anticipate and accommodate all team members and guests needs.
• Provide help, training, and support to all fellow team members.
• Possess general knowledge of all food/beverage menus and general information about the venue.
• Possess general knowledge of all retail merchandise (where applicable).
• Complies with Department of Health standards.
• Complies with all Tao Group Hospitality safety codes and standards.
• Ensures the maintenance, general cleanliness, and orderliness of the venue.
• Reports all breakage, and damage of equipment or furniture immediately to management.
• Proper removal and storage of garbage, dirty service ware, and linens.
• Ensures all walkways are swept, mopped, and clear of debris.
• Proper use of cleaning chemicals, soaps, and supplies is essential.
• Properly set up venue’s sanitation areas, perform side-work and other opening/closing procedures as directed by management, including:
• Stocks stations with prescribed supplies       
• Performs opening side-work as prescribed
• Performs closing side-work as prescribed
• Attends and participates in daily pre-service meetings.
• Participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members, and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.
• Assist and/ or complete additional tasks as assigned.

TRAINING REQUIREMENTS:

• Tao Group Hospitality in-venue Porter training

EDUCATION/WORKING KNOWLEDGE:

• Basic understanding and ability to converse in English
• Experience in a high-volume restaurant/nightclub/lounge, preferred
• 21+ years of age (Nightlife/Daylife requirements)

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for team members, management, and guests to read
• Must be able to bend, kneel, and/or stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 50 lbs.
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• Exposure to hot kitchen elements or cleaning materials 
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Exposure to cleaning materials
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment