General Manager at LAVO Italian Restaurant

Oversees the daily activities of the front-of-house operations and team members in accordance with company policies and procedures and works concurrently with the Executive Chef ensuring a successful operation. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. 

 ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

•  Anticipate and accommodate the needs of the guests. 
• Oversees the general cleanliness of the front-of-house and the entire venue. 
• Conducts decision-making process for interviewing, hiring, and training new applicants. 
• Oversee the scheduling, growth opportunities, and team member development of all front-of-house team members. 
• Responsible for all front-of-house job performance reviews in conjunction with the Director of Operations. 
• Oversee front-of-house operations to ensure quality, safety, beverage recipe accuracy, efficiency, and profitability. 
• Supervise the execution of regular service, catering, take-out, delivery, and all in/off-venue events. 
• Possesses in-depth knowledge of operational systems, which includes payroll, inventory, and purchasing. 
• Regulates all executive-level POS functions. 
• Responsible, with the Executive Chef, for maintaining the venue’s monthly Profit & Loss statement standards. 
• Oversees Department of Health and company sanitation standards. 
• Oversees that the venue is compliant with all federal, state, and local laws and regulations, and company policies. 
• Coaches and develops front-of-house team members by setting clear guidelines and expectations. 
• Oversees that all mechanical systems are in good working order and compliant with all federal, state, and local ordinances. 
• Ensures all team members are compliant with all front-of-house standards and procedures. 
• Possesses in-depth knowledge of all food and beverage menus. 
• Oversees that all guest and team member concerns are resolved. 
• Practical knowledge of the job duties of all supervised team members. 
• Communicates clearly and concisely with heart-of-house team members during service. 
• Oversees the completion of all opening and closing procedures as prescribed by the company. 
• Oversees the replacement or repair of all breakage and damage to equipment or furniture. 
• Attends, leads, and participates in any training sessions, departmental meetings, or pre-service meetings. 
• Learn by listening, observing other team members, and sharing knowledge while leading by example. 
• Portrays a positive and professional attitude. 
• Demonstrates knowledge of the venue, Tao Group Hospitality, its partners, and supporting hotel environments. 
• Works as part of a team and provides help and support to all fellow team members. 
• Assist and/ or complete additional tasks as assigned