This position is responsible for ensuring all management of the Wok Department in accordance to Tao Group’s quality standards and Health Department regulations. Interacts with fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
- Ensures the needs of the guests are accommodated.
- Ensures the general cleanliness of the heart-of-house, and the entire venue.
- Participate in interviewing, hiring and training new applicants and employee development of all subordinates.
- Participates in growth opportunities and employee development.
- Responsible for the scheduling of assigned department (where applicable).
- Oversee all prep, production and service for quality and accuracy.
- Organize and execute service based on cover count, catering/delivery, BEO’s and other event sheets.
- Proficient with all operational systems, including payroll and purchasing processing.
- Complies with Department of Health and company standards.
- Coaches all heart-of-house employees to develop their abilities by setting clear guidelines and expectations.
- Communicates kitchen needs and/or issues to management.
- Ensures employees are complying with SOPs.
- Participates in the preparation and delivery of menu-focus items to daily pre-service meetings.
- Possesses in-depth knowledge of all Wok recipes and maintains station recipe book.
- Organize, develop and produce new recipes for potential new menu items and specials.
- Ensures opening and closing procedures are being followed.
- Communicates clearly and concisely with all employees during service.
- Practical knowledge of the job duties of all supervised employees.
- Oversees Wok production for multiple locations (where applicable), coordinating weekly pars/delivery needed with Chefs at other locations.
- Participates in making sure the venue is compliant with all federal, state and local laws and regulations; and company policies.
- Participates in overseeing the replacement or repair of all breakage, damage of equipment or furniture.
- Attends, leads and participates in any training sessions, departmental meetings or daily pre-shift meetings.
- Learn by listening, observing other team members and sharing knowledge while leading by example.
- Portrays a positive and professional attitude.
- Demonstrates knowledge of venue, Tao Group Hospitality, its partners and supporting hotel environments.
- Works as part of a team and provides help and support to all fellow team members.
SUPERVISION:
EDUCATION/WORKING KNOWLEDGE:
- Minimum 2-3 years of previous Culinary supervisory/management experience within a high-volume kitchen setting is essential.
- Two-year associate degree (60 credit hours) in Culinary Arts or equivalent work experience preferred.
- Strong menu planning, ability to coach, build a team, problem solve, and leadership skills required.
- Must be organized, self-motivated, and proactive with a strong attention to detail.
- Proficient with computers (Microsoft Products), POS and technology
- Must be able to stand, lift and bend for extended periods of time.
- Must be able to bend and lift to 50 lbs.
- Role may include job duties or tasks requiring repetitive motion.
- Exposure to hot kitchen elements or cleaning materials.
- Must be able to work and remain focused in a fast-paced and ever-changing environment.
- Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Must have strong problem-solving skills
- Excellent written and verbal communication skills required
- Ability to work under pressure and meet deadlines
- Must have good positive energy throughout the day
- Must be able to read the computer monitors and print legibly
- Must be able to bend, kneel, and/or stand for extended periods of time
- Must be able to move quickly through work and set the pace in the kitchen
- Must be able to push and lift up to 25 lbs.
- Small to Medium office environment
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- 5-25 % Local Travel (United States)
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- Expose to hot kitchen elements or cleaning materials
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Exposure to cleaning materials
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
- Ability to maintain high level of confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment