Event Server at TAO Restaurant
Part Time | Hourly
Date Posted:
Part-time team members who meet the requirements are eligible for:
- State Applicable Time Off
- Mental Health Support and Services
- Pet Insurance
- 401(k) Retirement Program with Employer Match
- Employee Assistance Program
- TAO Savings Marketplace
- Employee Discounts
The Event Server actively interacts with guests, conducts full and complete food and beverage service, and monitors guests' experience. Interacts with guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.
ESSENIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
- Anticipate and accommodate the needs of the guests.
- Provides professional and exceptional service.
- Understands how to properly execute all event formats.
- Reviews and understands all aspects of the BEO.
- Knowledge of all allergies and dietary restrictions for the event.
- Ensures the delivery of all food and beverage to the guests.
- Maintain the cleanliness of the events space and the entire venue.
- Follow supervisor's instructions, communicate with and support co-workers while being a team player.
- Possesses in-depth knowledge of all food and beverage being served, the venue and the company.
- Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
- Complies with Department of Health and company sanitation standards.
- Communicates the needs of the guests to Banquet and Heart-of-House support staff, managers and chefs.
- Properly sets-up event stations and performs other opening/closing procedures as directed by management, including:
- Stocks stations with prescribed supplies
- Performs opening side-work as prescribed
- Performs closing side-work as prescribed
- Reports all breakage, damage of equipment or furniture immediately to management.
- Attends and participates in daily pre-service meetings.
- Attends and participates in any training sessions or departmental meetings.
- Learn by listening, observing other team members and sharing knowledge while leading by example.
- Portrays a positive and professional attitude.
- Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
EDUCATION/WORKING KNOWLEDGE:
- Previous hospitality experience.
- General knowledge of wine and spirits.
- Experience in a high-volume restaurant/nightclub/lounge.
SKILLS/ PHYSICAL DEMANDS/ WORK ENVIRONMENT/ SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Ability to write and verbally communicate
- Must be able to move quickly
- Must be able to push and lift up to 50 lbs.
- Must be able to stand for extended periods of time
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- Exposure to hot kitchen elements or cleaning materials
- Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
- Office, Casino, Nightclub, Dayclub, Bar, Lounge, and/or Restaurant working environment
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
- Ability to maintain confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment
