Delivery Associate at TAO Restaurant

Part-time team members who meet the requirements are eligible for: 

• State Applicable Time Off
• Pet Insurance
• 401(k) Retirement Program with Employer Match
• Employee Assistance Program
• TAO Savings Marketplace
• Employee Discounts and much more! 

Packs and delivers delivery, pickup and catering orders in a timely fashion. Maintains delivery station cleanliness and stocks delivery station with all necessary supplies. Interacts with fellow team members, and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality.  

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook. 
• Anticipate and accommodate the needs of the guests. 
• Maintain general cleanliness of assigned stations and the entire venue. 
• Delivers prepared orders in the time frames quoted to guests.  
• Wears all safety equipment required by the Department of Transportation including: 
  • Bicycle helmet 
  • Reflective safety vest with assigned ID number 
• Carries commercial bicyclist business ID card whenever riding on deliveries. 
• Maintains and cleans delivery station according to Department of Health standards. 
• Stocks delivery station with necessary supplies and tracks inventory for catering/delivery items.   
• Communicates with delivery associates and packer to ensure that deliveries are sent on time and without issue. 
• Assists with packing food and beverage for delivery, pickup and catering orders in a timely manner. 
• Ensures that all items for an order are present in delivery bags and catering boxes. 
• Assists with preparing trays, condiments, serving utensils, flatware, and all necessary items for catering orders. 
• Ensures all appropriate condiments and utensils are packed with every order. 
• Follow supervisor’s instructions, communicate with and support co-workers while being a team player. 
• Possesses in-depth knowledge of all food menus and garnishes for dishes. 
• Complies with Department of Health standards. 
• Reports all breakage, damage of equipment or furniture immediately to management. 
• Attends and participates in daily pre-service meetings. 
• Attends and participates in any training sessions or departmental meetings. 
• Learn by listening, observing other team members, and sharing knowledge while leading by example. 
• Portrays a positive and professional attitude. 
• Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments. 
• Works as part of a team and provides help and support to all fellow team members. 
• Assist and/ or complete additional tasks as assigned

Training Requirements: 

• Tao Group Hospitality in-venue delivery associate training  

Minimum Education and Qualifications: 

• Experience in a high-volume restaurant. 

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions:

• Ability to write and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for team members, management, and guests to read
• Must be able to kneel, bend, and stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 50 lbs.
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Exposure to cleaning materials
• Exposure to hot kitchen elements or cleaning materials.
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment