The bartender prepares all alcoholic beverages for guests and venue servers. Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ bar/dining experience. Interacts with the bar guests, team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Anticipate and accommodate the needs of the guests.
- Provides professional and exceptional service.
- Presents menus, answers questions, and makes suggestions for all food and beverage items.
- Inform guests of all food and beverage specials, with prices.
- Required to solicit any allergy or dietary restrictions from each guest.
- Accurately enter all orders into the POS system and follow proper cash/payment card procedures.
- Ensures the delivery of all food and beverage to the guests at the bar and lounge (where applicable).
- Maintain general cleanliness of bar and bar area and the entire venue.
- Makes sure all liquor displays and shelving are organized, and par levels are maintained.
- Follow supervisor’s instructions, communicate with and support co-workers, and be a team player.
- Possesses in-depth knowledge of all food and beverage menus and the company.
- Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
- Complies with Department of Health and company sanitation standards.
- Accurately completes all end-of-shift financial procedures.
- Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.
- Properly sets up the bar stations, performs side-work and other opening/closing procedures as directed by management, including:
- Ensures the bar and bar area is clean and free of debris
- Sets bar with proper equipment, and settings as required
- Wipes down bar-top, bar stools, lounge tables, and chairs
- Stocks bar stations with prescribed supplies
- Performs opening and closing side-work as prescribed
- Properly follow all beverage requisition procedures
- Reports all breakage, and damage of equipment or furniture immediately to management.
- Attends and participates in daily pre-service meetings.
- Attends and participates in any training sessions or departmental meetings.
- Learn by listening, observing other team members, and sharing knowledge while leading by example.
- Portrays a positive and professional attitude.
- Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
- Works as part of a team and provides help and support to all fellow team members.
- Assist and/ or complete additional tasks as assigned