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Cocktail Server at Magic Hour

Part Time | Hourly
Date Posted:

Part-time team members who meet the requirements are eligible for:

  • State Applicable Time Off

  • Pet Insurance

  • 401(k) Retirement Program with Employer Match

  • Employee Assistance Program

  • TAO Savings Marketplace

  • Employee Discounts and much more!

The Cocktail Server actively takes orders, conducts full and complete beverage/food service, and monitors guests’ lounge/bar experience. Interacts with the lounge/bar guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

  • Anticipate and accommodate all needs of the guests.

  • Provides professional and exceptional service.

  • Presents menus, answers questions, and makes suggestions for all beverage and food items.

  • Inform guests of all food and beverage specials, with prices.

  • Required to solicit any allergy or dietary restrictions from each guest.

  • Accurately enters all orders into the POS system.

  • Ensures the delivery of all food and beverage to the guests.

  • Maintain general cleanliness of assigned stations and the entire venue.

  • Follow supervisor’s instructions, communicate with and support co-workers, and be a team player.

  • Possesses in-depth knowledge of all food and beverage menus and the company.

  • Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.

  • Follows all company procedures when providing bottle service.

  • Follows proper cash/payment card procedures.

  • Complies with Department of Health and company sanitation standards.

  • Accurately completes all end-of-shift financial procedures.

  • Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.

  • Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as 

  • directed by management, including: 

  • Ensures all lounge furniture is clean and free of debris

  • Sets tables with proper settings

  • Stocks side-stations with prescribed supplies

  • Performs opening & closing side-work as prescribed

  • Reports all breakage, and damage of equipment or furniture immediately to management.

  • Attends and participates in daily pre-service meetings.

  • Attends and participates in any training sessions or departmental meetings.

  • Learn by listening, observing other team members, and sharing knowledge while leading by example.

  • Portrays a positive and professional attitude.

  • Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments

  • Works as part of a team and provides help and support to all team members.

  • Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

  • Tao Group Hospitality in-venue cocktail server training

EDUCATION/WORKING KNOWLEDGE:

  • Previous hospitality experience.

  • Previous cocktail and/or floor server experience.

  • Experience in a high-volume restaurant/nightclub/lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

  • Ability to write and verbally communicate

  • Must have good positive energy throughout the day

  • Must be able to print legibly for team members, management, and guests to read

  • Must be able to kneel, bend, and stand for extended periods of time

  • Must be able to move quickly 

  • Must be able to push and lift up to 50 lbs.

  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

  • Exposure to cleaning materials

  • Exposure to hot kitchen elements or cleaning materials.

  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

  • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards

  • Must be effective as part of a team; ability to interact with internal and external customers, managers, and coworkers in a professional, courteous manner

  • Ability to maintain confidentiality

  • Ability to handle a fast-paced, busy, and somewhat stressful environment

Magic Hour

Other job openings at Magic Hour

  • Bartender
  • Busser
  • F&B Manager
  • Host