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Cocktail Server Rooftoop at PHD Terrace

Hourly
Date Posted:

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

  • Medical, Dental, and Vision Coverage
  • 401(k) Retirement Program with Employer Match
  • Life and Disability Insurance Plans
  • Ancillary Insurance Plans
  • Employee Assistance Program
  • Fertility & Family Forming Support and Resources
  • Pet Insurance
  • TAO Marketplace
  • Employee Discounts
  • Time off and much more!

POSITION SUMMARY: 
Actively takes orders, conducts full and complete beverage/food service, and monitors guests’ lounge/bar experience. 
Interacts with the lounge/bar guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.


  • ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
    § Anticipate and accommodate all needs of the guests.
    § Provides professional and exceptional service.
    § Presents menus, answers questions, and makes suggestions for all beverage and food items.
    § Inform guests of all food and beverage specials, with prices.
    § Required to solicit any allergy or dietary restrictions from each guest.
    § Accurately enters all orders into the POS system.
    § Ensures the delivery of all food and beverage to the guests.
    § Maintain general cleanliness of assigned stations and the entire venue.
    § Follow supervisor’s instructions, communicate with and support co-workers, and be a team player.
    § Possesses in-depth knowledge of all food and beverage menus and the company.
    § Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
    § Follows all company procedures when providing bottle service.
    § Follows proper cash/payment card procedures.
    § Complies with Department of Health and company sanitation standards.
    § Accurately completes all end-of-shift financial procedures.
    § Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.
    § Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as directed by management, including: 
    o Ensures all lounge furniture is clean and free of debris
    o Sets tables with proper settings
    o Stocks side-stations with prescribed supplies
    o Performs opening & closing side-work as prescribed
    o Reports all breakage, and damage of equipment or furniture immediately to management.
    § Attends and participates in daily pre-service meetings.
    § Attends and participates in any training sessions or departmental meetings.
    § Learn by listening, observing other team members, and sharing knowledge while leading by example.
    § Portrays a positive and professional attitude.
    § Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
    § Works as part of a team and provides help and support to all team members.
    § Assist and/ or complete additional tasks as assigned


  • TRAINING REQUIREMENTS:
    § Tao Group Hospitality in-venue cocktail server training, Alcohol Awareness Certification, Food Handling Certificate.


  • EDUCATION/WORKING KNOWLEDGE:
    § Previous hospitality experience.
    § Previous cocktail and/or floor server experience.
    § Experience in a high-volume restaurant/nightclub/lounge.


  • SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
    The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
    § Ability to write and verbally communicate
    § Must have good positive energy throughout the day
    § Must be able to print legibly for team members, management, and guests to read
    § Must be able to kneel, bend, and stand for extended periods of time
    § Must be able to move quickly 
    § Must be able to push and lift up to 50 lbs.
    § Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
    § May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
    § Exposure to cleaning materials
    § Exposure to hot kitchen elements or cleaning materials.
    § May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
    § Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
    § Maintain a professional, neat, and well-groomed appearance adhering to Company standards
    § Must be effective as part of a team; ability to interact with internal and external customers, managers, and co[1]workers in a professional, courteous manner
    § Ability to maintain confidentiality
    § Ability to handle a fast-paced, busy, and somewhat stressful environment

     


    I have read the qualifications and requirements of the position of Server Cocktail. To the best of my knowledge, I believe that I can perform these duties

 

PHD Terrace

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