Assistant General Manager at Gramercy Tavern

One of America’s most beloved restaurants, Gramercy Tavern has welcomed guests to enjoy its contemporary American cuisine, warm hospitality, and unparalleled service since 1994. Chef Michael Anthony’s fiercely seasonal menu consists of elegant dishes with a rustic influence that showcases the restaurant’s relationships with local farms and purveyors. The restaurant can be enjoyed through two distinct dining experiences: the Tavern and the Dining Room. The Tavern serves an à la carte menu in a casual, walk-in setting. The Dining Room offers fixed-price and tasting menus. 

Who you are: 

The Assistant General Manager is a trusted partner to the General Manager and provides leadership and support to the Service Managers and service team. The AGM is responsible for managing all facets of the Dining Room and Service operations at the restaurant and consistently looks for opportunities to grow our teams and provide memorable moments of hospitality for our guests. The AGM demonstrates a passion for service, hospitality, and sound business acumen to support with achieving business goals.

What you’ll do:

• Partner with the General Manager to lead the service team in providing consistent, memorable, and outstanding experiences for our guests and stakeholders
• Eagerly seek opportunities to improve the guest experience with the ability to provide suggestions and action plans to the General Manager
• Provides feedback and guidance with excellence and hospitality in mind, ensuring that all team members have a pathway for growth and development
• Consistently looks for internal and external opportunities to build our growing team
• Fosters a positive, collaborative work environment for both the service and kitchen teams, ensuring clear communication at all times
• Ensures that the service team stays informed of restaurant and company-wide announcements and initiatives in a timely manner
• Completes assigned administrative responsibilities as directed by the General Manager
• Demonstrates experience in maintaining all aspects of operations, including HR related responsibilities

What we need from you:

• 3+ years of restaurant management experience in a similar environment
• Preferred Bachelor’s Degree or Certification in Hospitality-related field or equivalent expertise gained from time on the job
• Must be able to stand and/or walk for extended periods of time
• English fluency and Spanish preferred, but not required 

What you’ll get from us:

• Annual salary of $85,000 - $95,000, plus bonus potential* 
• Comprehensive Medical, Dental, and Vision insurance
• Paid Time Off to support you with an active life outside of work
• Paid Parental Leave
• Life Insurance
• Flexible Spending Options (health care, dependent care, transit & parking)
• Employee Assistance Program to support overall mental wellbeing
• Exclusive access to primary care, mental health, and other healthcare services through Radish Health
• Annual dining credit and 51% dining discount throughout the USHG family of restaurants
• Matched 401(k) to help you invest in your future
• Access to the USHG HUGS Employee Relief Fund

*The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.