Assistant General Manager at Ci Siamo

Ci Siamo is a restaurant from Danny Meyer’s Union Square Hospitality Group and James Beard semifinalist Chef Hillary Sterling. Located at Manhattan West, this NYT Top 100 restaurant celebrates the beauty of simplicity centering around live-fire cooking. The Italian-inflected menu takes inspiration from Chef Sterling’s extensive travels and is rooted in the understated excellence of seasonal ingredients and purposeful preparations. Ci Siamo, which loosely translates to “we’ve made it” or “we’ve arrived,” bridges the traditional with the contemporary to introduce a new space that is at once transportive yet warmly familiar.

Who you are: 

The Assistant General Manager is a trusted partner to the General Manager and provides leadership and support to the Service Managers and service team. The AGM is responsible for managing all facets of the Dining Room and Service operations at the restaurant and consistently looks for opportunities to grow our teams and provide memorable moments of hospitality for our guests. The AGM demonstrates a passion for service, hospitality, and sound business acumen to support with achieving business goals.

What you’ll do:

• Partner with the General Manager to lead the service team in providing consistent, memorable, and outstanding experiences for our guests and stakeholders
• Eagerly seek opportunities to improve the guest experience with the ability to provide suggestions and action plans to the General Manager
• Provides feedback and guidance with excellence and hospitality in mind, ensuring that all team members have a pathway for growth and development
• Consistently looks for internal and external opportunities to build our growing team
• Fosters a positive, collaborative work environment for both the service and kitchen teams, ensuring clear communication at all times
• Ensures that the service team stays informed of restaurant and company-wide announcements and initiatives in a timely manner
• Completes assigned administrative responsibilities as directed by the General Manager
• Demonstrates experience in maintaining all aspects of operations, including HR related responsibilities
• Consistently deliver a culture of Enlightened Hospitality to guests and team members.
• Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success.

What we need from you:

• 3+ years of restaurant management experience in a similar environment
• Preferred Bachelor’s Degree or Certification in Hospitality-related field or equivalent expertise gained from time on the job
• Must be able to stand and/or walk for extended periods of time
• English fluency and Spanish preferred, but not required 

What you’ll get from us:

• Annual salary of $85,000 - $95,000, plus bonus potential*
• Comprehensive Medical, Dental, and Vision insurance
• Paid Time Off to support you with an active life outside of work
• Paid Parental Leave
• Life Insurance
• Flexible Spending Options (health care, dependent care, transit & parking)
• Employee Assistance Program to support overall mental wellbeing
• Exclusive access to primary care, mental health, and other healthcare services through Radish Health
• Annual dining credit and 51% dining discount throughout the USHG family of restaurants
• Matched 401(k) to help you invest in your future
• Access to the USHG HUGS Employee Relief Fund

*The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

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