Administrator, Special Events at Tao Group

POSITION SUMMARY: Seeking a self-motivated and enthusiastic individual to join our Special Events team and help with our high-volume event business. We are looking for someone with excellent communication skills and phone etiquette, analytical experience and willing to help where needed. This candidate must have great attention to detail, be proactive and complete tasks in a timely manner. If you are looking for a career opportunity in a fast pace, hospitality driven and nightlife group, then this is the role for you.   

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Manage all event income and reconcile receipts for the Hotel Special Events Team 

• Generate event invoices for clients in a timely manner 

• Answer phones and provide information to clients regarding our properties  

• Assist managers with creation of events signage and menus for all hotel properties  

• Check voicemails for incoming leads 

• Manage team schedules and meetings 

• Conduct weekly sales forecasting 

• Conduct end of month reporting  

• Assist with adhoc tasks and projects as assigned within the Hotel Special Events Team 

• Interact with other executives and department heads for collaboration  

• Greet and assist internal and external clients and guests  

• Print, fax, scan, file, copy, and bind documents  

• Other tasks as assigned daily  

EDUCATION/WORKING REQUIREMENTS:

• High School diploma  

• At least 21 years of age 

• 2 years similar role and/or previous corporate experience  

• Proficient in Windows Microsoft Office 

• Working knowledge of TripleSeat preferred but not required. 

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards 

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE 

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions 

• Must have strong problem-solving skills 

• Excellent written, verbal and phone communication skills required 

• Ability to maintain a high level of confidentiality  

• Ability to work under pressure and meet deadlines 

• Ability to write reports and business correspondence  

• Ability to analyze numbers and find trends and/or discrepancies 

• Ability to network to establish and maintain relationships with clients and key partners 

• Must have good positive energy throughout the day 

• Must have exceptional skills in driving results against aggrieve timelines, managing multiple priorities and executing flawlessly  

• Must have strong organizational skills and attention to detail 

• Must be able to read the computer monitors and print legibly 

• Must be able to sit and/or stand for extended periods of time 

• Must be able to move quickly through work and set the pace in the office 

• Must be observant and quick to respond to various situations 

• Must be able to push and lift up to 50 lbs. 

• Small to Medium office environment 

• Office, Nightclub, Bar, Lounge, and/or Restaurant working environment 

• 0-25% Local Travel (United States) 

• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume 

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards 

• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner 

• Ability to maintain a high level of confidentiality 

• Ability to handle a fast-paced, busy, and somewhat stressful environment