We're holding OPEN INTERVIEWS at Mad Mex Monroeville. We have full-time and part-time opportunities available, come in and meet us!
Where: Mad Mex Monroeville, 4100 William Penn Hwy, Monroeville, PA 15146, USA
Schedule an interview slot, or drop by during the listed dates/times!
Benefits
- Sick Leave for part-time employees
- Paid time off for full-time employees
- 50% Off Shift Meals (yum!)
- Health Insurance: medical, dental, and vision for full-time employees
- Employee discount of 25% off the entire check for you and a guest at ANY big Burrito Restaurant (Kaya, Soba, Umi, Casbah, Eleven, Mad Mex, Alta Via, and Alta Via Pizzeria!)
- 401(k) retirement plan w/ employer match
- Holiday Closures: Thanksgiving, Christmas Eve, and Christmas Day (possible additional holiday closures)
- Discounted Pet Insurance
Required skills and qualifications for hourly restaurant positions at Mad Mex Monroeville:
- Must be at least 16 years old (18 for Servers, 21 for Bartenders) - Work Permit required if under 18 years old
- Able to communicate clearly and effectively with others
- Exceptional customer service skills
- Required skills and qualifications may vary by position.
Why Should You Work for big Burrito?
- We value individuality so employees can be themselves at work.
- We listen to our employees and value their feedback. In fact, many of our best ideas come directly from our employees.
- We have a family of restaurants in the Pittsburgh area, so there is room for advancement and growth within the company.
- Our restaurants feature a variety of cuisines, and you will get to try them all using your employee discount!
Open positions may include:
Front of House
Server
Our servers are passionate about great food, drinks, and delivering an unforgettable hospitality experience.
- Servers welcome and greet guests as they arrive, take food and beverage orders, and deliver those items from the kitchen and bar to guests in a timely manner.
- Servers monitor and observe guests’ dining experience to ensure satisfaction and respond promptly to any requests.
- Servers have a friendly and professional demeanor, attention to detail, and the ability to multitask.
- Servers provide high-quality service that will help us maintain and attract customers.
- Knowledge of dining room and service procedures and functions
- Basic math skills and the ability to handle money and operate a point-of-sale system
Host
Our hosts make an excellent first impression to start off a great dining experience for our guests.
- Hosts welcome and greet guests as they arrive and thank them as they leave.
- Hosts seat guests, maintain and organize the host stand, and update the wait list.
- Hosts create a warm and welcoming atmosphere.
- Hosts are friendly, organized, and have a professional demeanor.
Food Runner
Our food runners play a vital role in delivering food promptly to guests while assisting the kitchen staff and servers with communication.
- Food Runners deliver food from the kitchen to the guests in a timely manner.
- Food Runners assist servers, bartenders, and hosts as needed and help bussers clear tables.
- Food Runners answer guest questions, pack and ensure takeout orders are correct, and communicate with both the kitchen staff and serving staff to ensure a smooth shift.
Busser
Our bussers work well in a fast-paced team environment and help create an outstanding dining experience for our guests.
- Bussers remove tableware between courses and clear and reset tables after guests leave.
- Bussers take used silverware, dishes, and glassware to their appropriate stations for washing and restock appropriate areas.
- Bussers respond to guest requests and communicate with the servers and hosts as needed to ensure efficient seating, table utilization and customer service.
