Sales Manager at Tao Group
Full Time | Salary
Date Posted:
Tao Group Hospitality offers competitive benefits for all full-time team members such as:
- Medical, Dental, and Vision Coverage
- 401(k) Retirement Program with Employer Match
- Life and Disability Insurance Plans
- Ancillary Insurance Plans
- Mental Health Support and Services
- Fertility & Family Forming Support and Resources
- Pet Insurance
- Employee Discounts
- TAO Savings Marketplace
- Time off and much more!
POSITION SUMMARY:
Provides business development to the Sales Department through targeted market outreach for specific venue, as well as develops and maintains community and client relations; performs special projects as delegated by the GM and Director of Sales.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Assist and/ or complete additional tasks as assigned
- Increase awareness and drive additional business to specific venue through outreach
- Actively solicits new business opportunities by conducting effective sales calls, makes off-site sales calls, mailers, emails and presentations to potential clients
- Generate new leads
- Generate sales and maximizes revenue while developing and maintaining long term relationships with clients
- Create and maintain positive community relationships
- Develop relationship with local industry
- Become involved in outside organizations directly related to industry
- Monitors sales and continually develops strategies to improve and adjust to those changes
- Achieves monthly sales goals
- Attend local trade shows, participate in sales blitzes and other off-site sales efforts
- Maintains TAO Group Company Standards and exhibits gracious hospitality
- Handle initial inquires in a timely manner
- Send information packets, letter writing, email and menu / events proposals to clients
- Update TripleSeat daily with tentative and definite business
- Special Event Orders-distribute Information to Operations Team including floor plan
- Work with Event Operations team regarding set up, staffing, layout, event production needs etc.
- Ensure all accounting paperwork is accurate, responsible for collecting all monies prior to event, handle the invoicing
- Sales Manager to greet the client, introduce client to the Manager on Duty and assist with the beginning of event
- Attend weekly meetings/conference calls with operation management and sales team to review upcoming events for the week and attend pre-shift with the staff on nights of events
- Participate in sales training as directed by Director of Sales
- Assists in building the yearly Sales Plan
- Understand and assist with the monthly revenue reports
- Daily outreach
- Venue Representation
EDUCATION/WORKING KNOWLEDGE:
- Must have comprehensive knowledge of food and beverage, service standards, guest relations and etiquette
- Basic mathematical skills including AR and P&L statements
- Basic MS Office skills (Excel, Work, databases)
- Basic understanding of legal contract language
- Interpersonal skills, strong guest/client relations
- Analysis and decision making
- Written and verbal communication; time management skills
- Ability to plan, prioritize and organize in a fast-pace, high volume environment
- Sales ability and persuasiveness
- Candidates must be willing and available to work long hours Monday through Friday in addition to weekends
- Bachelor’s Degree Preferred
- Minimum 3-5 years in Event/Sales/Hospitality position
- Proficient in Windows Microsoft Office, POS systems, Oracle knowledge preferred
- 21+ years of age
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Must have strong problem-solving skills
- Excellent written and verbal communication skills required
- Ability to work under pressure and meet deadlines
- Must have good positive energy throughout the day
- Must be able to read the computer monitors and print legibly
- Must be able to sit and/or stand for extended periods of time
- Must be able to move quickly through work and set the pace in the office
- Must be able to push and lift up to 25 lbs.
- Small to Medium office environment
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- 5-25% Local Travel (United States)
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
- Ability to maintain a high level of confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment
