Pawn Shop Associate at Beauty & Essex

Position Summary: Attends, sells, and maintains all merchandise in the pawn shop. Interacts with the restaurant guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.  

Duties and Responsibilities: including but not limited to 

Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook. 

Anticipates and accommodates all needs of the guest. 

Maintains the general cleanliness and orderliness of the pawn shop and the entire venue. 

Actively engages with guests in the interest of selling all pawn merchandise.  

Assists with incoming calls and answering questions from guests. 

Follows proper cash/payment card procedures. 

Accurately completes all end-of-shift financial procedures. 

Responsible for setting up pawn shop, performs side-work and other opening/closing procedures as directed by  

management, including:  

Makes sure all merchandise is securely placed in display cases and safe. 

Conducts frequent inventory checks for missing and damaged pieces. 

Ensures display cases and safe are always locked and never unattended. 

Performs opening side-work as prescribed. 

Performs closing side-work as prescribed. 

Reports all breakage, damage of equipment or furniture immediately to management. 

Attends and participates in daily pre-service meetings. 

Participates in any training sessions or departmental meetings. 

Learn by listening, observing other team members and sharing knowledge while leading by example. 

Portrays a positive and professional attitude. 

General knowledge of Tao Group Hospitality, EZ Pawn Corp/ByGoldGirl, its partners and supporting hotel environments. 

Works as part of a team and provides help and support to all fellow team members. 

Training Requirements: 

Tao Group Hospitality in-venue pawn attendant training. 

ByGoldGirl jewelry training 

Minimum Education and Qualifications: 

Previous sales associate or retail sales experience required. 

Previous hospitality experience preferred. 

Experience in a high-volume restaurant/nightclub/lounge. 

Physical Demands and Work Environment: 

Must be able to stand, lift and bend for extended periods of time. 

Must be able to bend and lift to 50 lbs. 

Role may include job duties or tasks requiring repetitive motion. 

Exposure to hot kitchen elements or cleaning materials. 

Must be able to work and remain focused in a fast-paced and ever-changing environment. 

Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays. 

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job.  Tao Group Hospitality reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Tao Group Hospitality management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time.