Night Auditor at The Westin Buffalo

Date Posted:

The Opportunity

Delaware North Parks and Resorts is searching for a customer-service focused full-time or part-time Night Auditor to join our team at The Westin Buffalo in Buffalo, New York. Working in an exciting, fast paced environment, you will never have a dull day at work. If you are interested in being responsible for night auditor duties, apply to join our collaborative team today.

Receive a $750 Sign-on Bonus! Bonus is paid out over time!

$17.50 - $17.50 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits at the Westin Buffalo

Join our collaborative team at the Westin in downtown Buffalo, New York. Our busy, four-diamond hotel will give you the opportunity to meet people from around the world and work with a supportive team focused on career development.

Health, dental, and vision insurance*
401k with company match*
Paid vacation days and holidays*
Paid parental bonding leave*
Tuition or professional certification reimbursement*
Weekly pay
Free shift meal
Free parking
30% discount at Jake's Cafe
Discounted room rates for employees, friends, and family
Generous Marriott discounts
Referral bonus – earn $200 for each eligible referral
Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Responsibilities

Run night audit function, reconcile credit card payments, input sales from other systems and manual sales sheets.
Understand guest folio, explanation of billing and how to make any needed corrections.
Review pending advance deposits and charges.
Check guests in and out of the hotel efficiently.
Quote room rates and room package information.
Post charges for in-house accounts.
Read group resumes and know daily activities of group.
Complete shift closing, drop cash and check payments.
Secure bank at all times and follow proper cash handling policies.
Answer and direct incoming calls.
Cash handling and accountability; maintain accurate paperwork as it relates to front office operations.
Check and balance the daily figures, post room and tax charges on guest accounts.
Perform other duties as assigned.

Qualifications

Previous experience in cash handling.
Previous experience in customer service environment is beneficial.
Good communication skills; ability to communicate with guests and team members.
Basic math skills; ability to accurately handle money and count change.
Experience using Microsoft Excel.

Physical Requirements

Able to perform long-term standing, walking, bending, reaching, repetitive moving items up to 30 pounds.

Shift Details

Overnight
Holidays
Weekends
Overtime as needed

Who We Are

Delaware North operates the Westin Buffalo, situated within the company’s global headquarters building in Buffalo, New York. The luxury lifestyle hotel offers well-appointed guest rooms, a state-of-the-art fitness center, complimentary Wi-Fi, and two signature onsite restaurants, Patina 250 and Jake’s Café. Delaware North operates this top-rated, AAA Four Diamond hotel, dating back to 2019. Team members employed at the Westin Buffalo receive Marriott travel discounts world-wide.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.