Min Busser at TAO Restaurant
SSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
Anticipate and accommodate the needs of the guests.
Maintain the general cleanliness and orderliness of the tables.
Communicate the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs.
Deliver, fill, and re-fill water, as requested by guests and/or directed by servers.
Clear and reset tables, and clean table area, including banquettes, during service.
Help ensure guest satisfaction through active participation in service.
Maintain general cleanliness of stations and the entire venue.
Comply with Department of Health and company sanitation standards.
Properly set up floor and side stations, perform side-work and other opening/closing procedures as directed by management, including:
Responsible for making sure all tables and chairs/banquettes are clean and free of debris
Set tables with proper settings
Wipe down chairs, tables, and banquettes
Stock side-stations with prescribed supplies
Perform opening side-work as prescribed
Perform closing side-work as prescribed
Participate in, when available, marking tables for upcoming courses (apps, entrees, desserts).
Report all breakage and damage of equipment or furniture immediately to management.
Attend and participate in daily pre-service meetings.
Attend and participate in any training sessions or departmental meetings.
Learn by listening, observing other team members, and sharing knowledge while leading by example.
Portray a positive and professional attitude.
Demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
Work as part of a team and provide help and support to all fellow team members.
Assist and/or complete additional tasks as assigned.
TRAINING REQUIREMENTS:
Tao Group Hospitality in-venue busser training
EDUCATION/WORKING KNOWLEDGE:
Previous hospitality experience.
Previous busser experience.
Previous experience in a high-volume restaurant/nightclub/lounge.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Ability to write and verbally communicate
Must have good positive energy throughout the day
Must be able to print legibly for team members, management, and guests to read
Must be able to kneel, bend, and stand for extended periods of time
Must be able to move quickly
Must be able to push and lift up to 50 lbs.
Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
May work extended hours, irregular shifts, evening and/or weekend shifts, and holiday work may be required
Exposure to cleaning materials
Exposure to hot kitchen elements or cleaning materials
Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
Maintain a professional, neat, and well-groomed appearance adhering to Company standards
Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Ability to maintain confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment
