General Manager at Marriott

The View has reopened as a newly reimagined upscale dining destination housed within the New York Marriot Marquis. New York City’s only revolving restaurant, bar, and lounge, The View has undergone a complete renovation by Rockwell Group to evoke the vibrant nightlife of historic New York, drawing inspiration from classic American supper clubs.  

Spanning the 47th and 48th floors, The View provides two unique guest experiences: an upper-level bar and lounge complete with a raw-bar, and a full-service restaurant on the lower level featuring live music nightly. The culinary and bar offerings highlight American classics with a theatrical twist, reflecting the character of the surrounding area. Designed to be a vibrant escape from the hustle of Times Square, The View is excited to welcome both New Yorkers and visitors. 

Who you are: 

The General Manager is responsible for driving operational excellence and ensuring a superior guest experience through excellent hospitality and service. The General Manager partners with the Director of Operations and Executive Chef to set, meet, and exceed the goals of the business by ensuring alignment with the mission and goals of the business and the vision and core values of Union Square Hospitality Group. The General Manager must possess strong leadership skills, a friendly yet competitive spirit, and a passion for hospitality, building high-performing teams, and delivering hospitality to all stakeholders. 

What you'll do:  

• Consistently deliver a culture of Enlightened Hospitality to guests and team members
• Lead the management team and team members in delivering consistent, memorable moments of hospitality for our guests 
• Collaborate with management team to keep a continuous pulse on all guest feedback channels, seeking opportunities to improve the guest experience and strengthen a devoted base of regulars 
• Consistently offers positive and constructive feedback to drive a high-performing team dedicated to hospitality, excellence, and achievement of business goals 
• Fosters a close partnership with the Executive Chef and kitchen management team, ensuring alignment on business goals and initiatives 
• Provides coaching and guidance to all team members, ensuring that pathways for growth and development are attainable for all 
• Consistently looks for internal and external opportunities to build our growing team in alignment with our goals of diversity, inclusion, and belonging 
• Balance day-to-day operational and administrative responsibilities with excellence, using sound judgement to make decisions that are best for both the short term and long-term health of the business   
• Builds an infrastructure and foundation for operational excellence through clarity of roles, goals, and resources, ensuring that all systems and processes are efficient and accessible 
• Act as a partner to Home Office departments, leveraging subject matter expertise to ensure alignment and support roll outs, training, and communication of company-wide initiatives  
• Builds trusting relationships with other USHG Leaders to foster communication, collaboration, support, and sharing of best practices for well-informed decision making 
• Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success

What we need from you: 

• 5+ years of leadership experience in restaurants and hospitality 
• Bachelor’s degree preferred, but not required 
• Proficient knowledge of systems and processes in restaurant management 
• Strong business and financial acumen 
• English fluency and Spanish knowledge preferred 

What you’ll get from us: 

• Base salary of $100,000 - $130,000 with bonus potential* 
• Comprehensive Medical, Dental, and Vision insurance 
• Paid Time Off to support you with an active life outside of work 
• Paid Parental Leave 
• Life Insurance 
• Flexible Spending Options (health care, dependent care, transit & parking) 
• Employee Assistance Program to support overall mental wellbeing 
• Exclusive access to primary care, mental health, and other healthcare services
• Annual dining credit and 51% dining discount throughout the USHG family of restaurants 
• Matched 401(k) to help you invest in your future 
• Access to the USHG HUGS Employee Relief Fund 

*The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.