Front of House Manager at Mad Mex Robinson
At Mad Mex, year after year we win awards for our food, beverages and atmosphere. Mad Mex is more than burritos and guacamole (although we love both!). It’s a fun, casual place with legendary customer service and our take on what we call “funky fresh Cal-Mex” – which means serving the freshest food with the biggest flavors.
We value individuality and encourage our employees to be themselves. Our staff works together, functioning as a team to provide a unique experience for guests. We have a family of restaurants in the Pittsburgh area, so individuals will have room for professional growth in the hospitality industry.
Front of House Manager Responsibilities:
- Assist the General Manager in all aspects of operations of the restaurant
- Oversee and coordinate the planning, organizing, training and leadership of the staff
- Achieve stated objectives in sales and costs
- Foster an environment to promote employee retention and provide a high-quality guest service
- Maintain high standards for food quality, cleanliness and sanitation
- Manage shift execution responsibilities (run the restaurant!)
- Lead and Develop staff members
- Act as a backup to the General Manager and other Front of House Managers
Working in our award-winning restaurants as a full-time manager offers you a great job and competitive earnings, plus the following benefits:
- 50% Employee Discount: 50% off the entire check for you and a guest at ANY big Burrito Restaurant Group location.
- Time Off: Paid vacation and personal/sick days
- Health Insurance: Medical, dental, and vision benefits are available as well as the option to enroll in Aflac insurance.
- Holiday Closures: All restaurants are closed on Thanksgiving Day, Christmas Eve, and Christmas Day (with possible additional holiday closures).
- 401(k) Retirement Plan with Employer Match
The ideal candidate:
- Must be 21 years of age.
- Must pass a background screen.
- Has knowledge of service, food, and beverage, generally involving at least three years of front of house operations, service, and/or assistant management positions.
- Communicates clearly and effectively with others.
- Has exceptional customer service skills.
- Has excellent basic math skills and the ability to operate a cash register or POS system.
- Can work in a standing position for long periods of time (up to 9 hours).
- Can reach, bend, stoop and frequently lift up to 40 pounds.
