FOH Manager at La Boulangerie

Link Restaurant Group was founded by James Beard Award winning executive Chef Donald Link and Stephen Stryjewski, with the goal to support the continuous growth of their family of restaurants in New Orleans. Currently that includes Herbsaint, Cochon, Cochon Butcher, Peche Seafood Grill, Gianna, La Boulangerie and Calcasieu Private Dining. Growing up in south Louisiana taught Chef Link about the importance of traditions and the regions unique flavors, which helped define their guiding philosophy to produce honest, simple food.

We offer competitive wages, a company bonus plan, health insurance (medical, dental and vision), life insurance, 401k with company match, paid vacation accrual, paid sick days, paid parental leave, in-house dining credits, career progression and professional development.

Seeking an energetic, highly motivated Front of House Manager to join our team at La Boulangerie. The Manager is responsible for supporting the daily business operations under the General Managers supervision, ensuring that the team delivers the required tasks with the highest quality and standards as set by LRG. The ideal candidate will possess experience in the restaurant industry coupled with strong food knowledge. This individual will manage the staff and operations of the restaurant.

Responsibilities:

• Execute and maintain quality service with full adherence to standards in a complex counter-service environment; act with a sense of urgency, be friendly, professional, and engaged

• Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service

• Oversee the ordering of coffee products and facilitate the maintenance of coffee equipment

• Positively handle guest requests and accept feedback

• Oversee the organization and execution of high volume catering orders

• Online menu maintenance and management

• Work to evaluate and maintain and high standard of service

• Maintain highest level of cleanliness, sanitation, and organization

• Staff, train and develop guest-focused employees

• Assist with inventory counts, costs, and maintenance as specified by GM

• Performs other job-related duties as assigned

• Scheduling

Skills & Requirements:

• Strong interpersonal skills (motivating, delegation, conflict management)

• One year of casual or fine dining experience preferred

• One year of coffee or barista experience preferred

• Ability to coordinate multiple tasks while maintaining standards of operations

• Strong problem-solving, organization and time management skills

• Excellent guest service and hospitality skills and professional presentation

• Ability to motivate employees to work as a team to ensure that food and service meet high level standards

• Excellent verbal and written communication skills

• Self-motivated with excellent organizational skills and attention to detail

• Excellent planning, organization and follow-up skills

• Must be effective at listening, understanding and clarifying concerns and issues raised by guests

Physical Demands

• The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Link Restaurant Group reserves the right to add or delete duties and responsibilities at the discretion of LRG or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

LRG is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Type: Full Time

Compensation Type: Salary