POSITION SUMMARY:
The Director of Sales is responsible for maximizing the event spaces in all New York venues to meet/exceed sales goals. The Director of Sales will solicit, negotiate and book new and repeat business by doing outside sales calls, mailings, networking, etc. The Director of Sales is knowledgeable of the practices and procedures of the food and beverage, hospitality, and catering businesses and executes and supports the operational aspects of business booked and exhibits exemplary guest service. Director of Sales is also responsible forfor managing the catering sales team and is responsible for the continuous growth of the sales
& catering department
GUEST SERVICE REQUIREMENTS:
- Provide a friendly, personal demeanor with a willingness to interact
- Provide professional and friendly guest services.
- Commits self to the below listed Company values, and acknowledges dedication to providing excellent
guest service for our Guests and our internal team, at all times
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Builds awareness and knowledge of existing accounts through analysis and interpretation of ordering
patterns and ordering trends to identify areas of growth potential within existing client base
- Helps to execute a strategic plan to acquire and develop new accounts
- Develop new expanded clients
- Proactively identifies, qualifies and solicits new business to achieve personal and company goals
- Responds to incoming social, private or corporate group sales leads in a timely and professional manner with
heavy emphasis on proactive solicitations and account saturation
- Prepares and sends out formal written proposals based on the client’s specifications
- Develop ongoing account sales analysis, market trends, and national benchmarking
- Assigns group function space effectively to maximize revenue opportunities
- Develops and maintains depth of knowledge regarding targeted market segments, their use of catering and
trends in most important industries and bases direction on identified and specific opportunities within those
segments and industries
- Organize and prepare reporting on weekly, monthly, and quarterly sales and other areas as determined by
the Vice President of Sales
- Develops and implements ideas to capture more in-house guests and larger share of local market
- Meets financial objectives by forecasting requirements; preparing an annual budget; scheduling
expenditures; analyzing variances; initiating corrective actions
- Performs other duties as assigned
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential job functions.
- Must have good positive energy to make it through the day
- Must be able to read the computer monitors
- Be observant and quick to respond to various situations
- Must be fluent in both written and spoken English language
- Must be able to move quickly through work and set the pace in the office and/or venue
- Must be able to sit and/or stand for extended periods of time
- Must be dexterous and able to participate in all service aspects.
- Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
- Must be able to push and lift up to 25 lbs.
- Use hands to handle, or feel objects, tools or controls
- Reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
SKILLS:
- Ability to demonstrate outstanding leadership skills to direct the Sales & Catering team to complete the work
assigned
- Ability to development sample menus to for our clients
- Strong problem-solving skills
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with
staff, clients, and the general public.
- Ability to maintain a high level of confidentiality
- Ability to write reports, business correspondence and procedure manuals
- Ability to demonstrate a positive attitude at all times
- Ability to keep an open and objective view
- Ability to listen empathetically and be respectful at all times
- Ability to maintain composure and stay focused
- Ability to maintain personal integrity
- Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate
decisions
- Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet
deadlines
DISCLAIMER:
This job description is a summary of duties, which you as the Director of Sales are expected to perform in your
assignment. It is by no means an all-inclusive list, but is merely a broad guide to expected duties. As an employee, you
should understand that a job description is neither complete nor permanent; it can be modified at any time. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required. Also, at the request of management, any employee may be asked and expected to perform additional duties, responsibilities, or projects without notice.I have read the qualifications and requirements of the position of Director of Sales. To the best of my knowledge, I believe that I can perform these duties.