Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates over 80 branded locations in over 20 markets across four continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.
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POSITION SUMMARY: Stocks and re-stocks all bar inventories and supplies while maintaining the organization of the bar. Assists bartenders and cocktail servers (when applicable) in all aspects of guest service. Interacts with the bar guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Anticipate and accommodate the needs of the guests in a timely manner. Provides professional and exceptional service Helps to ensure the delivery of all food and beverage to the guests. Maintain general cleanliness of bar, bar area, and the entire venue. Follow supervisor’s instructions, communicate with and support co-workers while being a team player. Possesses general knowledge of all food and beverage menus, and company policies & procedures. Complies with Department of Health and company sanitation standards. Works as part of a team and provides help and support to all fellow team members. Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs. Properly sets up the bar stations, performs side-work and other opening/closing procedures as directed by management, including: -Makes sure the bar and bar area is clean and free of debris -Sets bar with proper equipment, and settings as required -Wipes down bar-top, bar stools, lounge tables, and chairs -Stocks bar stations with prescribed supplies -Performs opening side-work as prescribed -Performs closing side-work as prescribed -Properly follow all beverage requisition procedures Assists the bartenders to ensure a high level of quality and speedy service. Responsible for emptying the trash from behind the bar and disposing of it correctly with all cardboard boxes broken down. Responsible for keeping clean and organized to company standard all back-of-house storage and refrigeration. Responsible for keeping all liquor displays and shelving organized and maintaining par levels. Responsible for reporting all breakage, and damage of equipment or furniture immediately to management. Attends and participates in daily pre-service meetings. Attends and participates in any training sessions or departmental meetings. Learn by listening, observing other team members, and sharing knowledge while leading by example. Portrays a positive and professional attitude. Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments. Works as part of a team and provides help and support to all fellow team members. Assist and/ or complete additional tasks as assigned TRAINING REQUIREMENTS: Tao Group Hospitality in-venue barback training EDUCATION/WORKING KNOWLEDGE: Previous hospitality experience. Previous bar-backing experience. Previous experience in a high-volume restaurant/nightclub/lounge. SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions Ability to write and verbally communicate Must have good positive energy throughout the day Must be able to print legibly for team members, management, and guests to read Must be able to stand for extended periods of time Must be able to move quickly Must be able to push and lift up to 50 lbs. Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required Exposure to cleaning materials Exposure to hot kitchen elements or cleaning materials. May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment Maintain a professional, neat, and well-groomed appearance adhering to Company standards Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner Ability to maintain confidentiality Ability to handle a fast-paced, busy, and somewhat stressful environment DISCLAIMER: This job description is a summary of duties, which you are expected to perform in your assignment. It is by no means an all-inclusive list but is merely a broad guide to expected duties. As a team member, you should understand that a job description is neither complete nor permanent; it can be modified at any time. Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required. Also, at the request of management, any team member may be asked and expected to perform additional duties, responsibilities, or projects without notice |