Barback at Cathedrale

The Barback/Bar Apprentice position will be responsible for assisting Bartenders in all opening, closing, and nightly duties. Responsible for maintaining clean bars, stocking and cleanliness of silverware, glassware, and dishes, and supplying service bar with food for a high-volume restaurant and/or nightclub, dayclub bar. Works in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service always. This job description is a summary of duties however it is by no means an all-inclusive list. It is merely a broad guide to the expected duties of the position. 

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

•  Provide service to Bartenders, Cocktail Servers, and Beverage Runners in a timely manner 
• Appear in uniform for all shifts and promotional activities at scheduled time 
• Polish and wash glassware throughout shift 
• Prepares all mixes and garnishes 
• Ensure proper rotation of all liquor, beer, wine and consumable items 
• Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift. Keep back bar clean and organized. Clean all spills and waste immediately. Sweep and mop as needed. Place all trash in proper receptacles 
• Proper set up and maintenance of banquet function spaces 
• Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product. Responsible to ensure all stocking is complete, requisitions are filled out and any shortage of stock is reported. Maintain opening/closing liquor, beer, wine and consumables par 
• Inform management of any complaint, comments or incident 
• Ability to create and maintain service rapport through The Company Corporate philosophy 
• Respond to guest inquiries and requests in a courteous and polite manner 
• Anticipate guest needs. Provide information to guests regarding our venues, menus and pricing  
• Adhere to all company standard operating procedures. Maintain all company service sequence standards 
• Recognize and cultivate regular Guests and repeat business 
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift 
• Report any incidents of theft, vandalism, or violations 
• Respond to Guest concerns/complaints and correct errors or resolve complaints with a positive attitude
• Recognize and acknowledge when Guests are becoming intoxicated and/or are intoxicated 
• Monitor potentially intoxicated and/or disruptive Guests and promptly bring to a Manager’s attention 
• Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures and all state and federal liquor laws. Maintain Company Safety and Sanitation Standards 
• Ensure nightly/weekly and opening/running/closing duties are completed 
• Record and report any equipment failure and/or safety hazards to a Manager immediately 

TRAINING REQUIREMENTS: 

• Tao Group Hospitality in-venue training 

EDUCATION/WORKING KNOWLEDGE: 

• Must have a minimum of six months to one year of direct work experience 
• Knowledge of drink recipes 
• Beer, wine, spirits, and cigar brands 
• Opening and closing duties 
• Guest relations 
• Sanitation and safety 
• Safe alcohol service 
• Beverage presentation 

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE 

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions 

• Ability to write and verbally communicate 
• Must be able to move quickly 
• Must be able to push and lift up to 50 lbs. 
• Must be able to stand for extended periods of time 
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume 
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working Environment 
• Exposure to hot kitchen elements or cleaning materials 
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
•  May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards 
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner 
• Ability to maintain confidentiality 
• Ability to handle a fast-paced, busy, and somewhat stressful environment