Admissions Attendant at OMNIA Nightclub Las Vegas (NU)

POSITION SUMMARY

Greets guests, answers phone calls, and receives funds from customers. Completes cash, check, or credit-card charge transactions. Counts money to verify amounts and issues receipts for funds received. Works in an efficient manner in a high-volume pool/nightclub atmosphere. Maintains a positive attitude and delivers superior guest service at all times.

ESSENTIAL FUNCTIONS

• Greet guests promptly, courteously, and in a friendly manner

• Respond to guest inquiries and requests politely

• Anticipate guest needs

• Provide venue information and directions

• Refer unusual requests to Manager

• Follow all company SOPs and service standards

• Recognize and cultivate regular guests

• Monitor area for cleanliness and guest needs

• Report incidents of theft, vandalism, or violations

• Process payments including cash, card, room charges, comps

• Resolve complaints positively

• Keep cashier area clean and organized

• Complete opening/running/closing duties

• Report equipment issues or hazards

• Maintain safety and sanitation standards

• Prepare guest checks and process payments

• Perform basic math

• Count and balance bank

• Complete reporting forms

• Stock cashier station with supplies

• Follow checkout procedures

• Maintain work-related social media presence

  • Facebook, Twitter, Instagram (venue-focused posts)

• Participate in guest list management and marketing efforts

• Pose for venue promotions as needed

• Appear in uniform for shifts and promotions

• Maintain a sense of urgency

• Perform other job-related duties as assigned

• Present an attractive image in line with venue’s theme

TRAINING REQUIREMENTS

• Tao Group Hospitality in-venue cashier training

EDUCATION / WORKING KNOWLEDGE

• 5 years hospitality experience in high-volume venues

• 21+ years of age

• POS system knowledge

• Guest relations

• Nightclub/lounge/restaurant/pool experience

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT

• Ability to write and speak clearly

• High energy throughout shift

• Legible handwriting

• Ability to bend, kneel, stand for long periods

• Move quickly; lift up to 50 lbs

• Work around noise, smoke, crowds, hot/cold/wet environments

• Flexible to work extended, evening, weekend, and holiday shifts

• Professional appearance

• Ability to work well in a team

• Maintain confidentiality

• Perform under pressure in a fast-paced environment