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Receptionist at Tao Group

Full Time | Hourly
Date Posted:

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

  • Medical, Dental, and Vision Coverage 
  • 401(k) Retirement Program with Employer Match
  • Life and Disability Insurance Plans
  • Ancillary Insurance Plans
  • Mental Health Support and Services
  • Fertility & Family Forming Support and Resources
  • Pet Insurance 
  • Employee Discounts 
  • Time off and much more!

The Receptionist represents the face and the voice of the company when greeting visitors in person or when answering the phone. The Receptionist will interact with the public as well as with staff and must be able to quickly understand the nature of the business where he or she works and all company’s venues. The Receptionist must be able to handle difficult situations such as customer complaints or employees running behind schedule for an appointment or a meeting. Ability to handle multiple situations at once with a sense of urgency, poise and confidence. The receptionist must be courteous, alert and watchful of all personnel and visitors that enter the office and must be the one to alert Security/People Practices/Management if a situation should arise. 

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

  • Perform opening and closing procedures of the reception and lobby areas 
  • Answer phones and properly transfer calls to the appropriate employees and/or departments 
  • Greet and assist internal and external clients and guests 
  • Answer questions about the business and/or give the company’s website for further business information 
  • Take messages and ensure they are forwarded to the appropriate employees and/or department 
  • Accept & sign for items and/or packages that are dropped off; advise employees 
  • Ensure that the reception storage closet is well-maintained and the fridge stocked with water 
  • Printing, faxing, scanning, filing, and copying 
  • Utilize security computer to allow employees and/or guests entry into the offices 
  • Maintain a pleasant, neat and clean appearance of the reception area 
  • Send out letters, cards, and packages through USPS, UPS, or FedEx 
  • Maintain general company voicemail 
  • Schedule meetings for staff in the conference rooms 
  • Schedule pick-ups for courier service 
  • Distribute incoming e-Faxes 
  • Arrange transportation for guests as needed 
  • Assist and/ or complete additional tasks as assigned 

 EDUCATION/WORKING KNOWLEDGE: 

  • High School Diploma 
  • Proof of eligibility to work in the United States 
  • Maintain a professional, neat, and well-groomed appearance adhering to Tao Group Hospitality standards 
  • Must have a minimum of six (6) months direct work experience 
  • 21+ years of age  
  • High School Diploma 
  • Must have a minimum of six (6) months direct work experience 

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE  

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions 

  • Must have strong problem-solving skills 
  • Excellent written and verbal communication skills required 
  • Ability to work under pressure and meet deadlines 
  • Must have good positive energy throughout the day 
  • Must be able to read the computer monitors and print legibly 
  • Must be able to sit and/or stand for extended periods of time 
  • Must be able to move quickly through work and set the pace in the office 
  • Must be able to push and lift up to 25 lbs. 
  • Small to Medium office environment 
  • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment 
  • 5-25% Local Travel (United States)  
  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume 
  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 
  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards 
  • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner 
  • Ability to maintain a high level of confidentiality 
  • Ability to handle a fast-paced, busy, and somewhat stressful environment 
Tao Group

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