General Manager at The Modern

The Modern is a Michelin-starred contemporary American restaurant at the Museum of Modern Art. The restaurant features refined, unexpectedly playful dishes that highlight exceptional ingredients and seasonality in two distinct culinary experiences: a bold prix fixe menu in the dining room and an à la carte menu in the lively Bar Room. An extensive selection of wines showcases exceptional diversity and value in both classic and emerging regions. Our service is characterized by warmth and approachability, with an unwavering commitment to excellence and a focus on creating unique experiences for guests. With its serene atmosphere and modern aesthetic, the restaurant’s design by the New York-based architecture firm Bentel & Bentel offers a welcome escape from the bustling Midtown neighborhood it calls home.

Who you are: 

The General Manager for The Modern is responsible for driving operational excellence and ensuring a superior guest experience through excellent hospitality and service.  The General Manager partners with the Director of Operations and Executive Chef to set, meet, and exceed the goals of the business by ensuring alignment with the mission and goals of the business and the vision and core values of Union Square Hospitality Group. The General Manager must possess strong leadership skills, a friendly yet competitive spirit, and a passion for hospitality, building high-performing teams, and delivering hospitality to all stakeholders. 

What you'll do:  

• Lead the management team and team members in delivering consistent, memorable moments of hospitality for our guests 
• Collaborate with the management team to keep a continuous pulse on all guest feedback channels, seeking opportunities to improve the guest experience and strengthen a devoted base of regulars 
• Consistently offers positive and constructive feedback to drive a high-performing team dedicated to hospitality, excellence, and achievement of business goals 
• Fosters a close partnership with the Executive Chef and kitchen management team, ensuring alignment on business goals and initiatives 
• Provides coaching and guidance to all team members, ensuring that pathways for growth and development are attainable for all 
• Consistently looks for internal and external opportunities to build our growing team in alignment with our goals of diversity, inclusion, and belonging 
• Balance day-to-day operational and administrative responsibilities with excellence, using sound judgment to make decisions that are best for both the short-term and long-term health of the business   
• Builds an infrastructure and foundation for operational excellence through clarity of roles, goals, and resources, ensuring that all systems and processes are efficient and accessible 
• Act as a partner to Home Office departments, leveraging subject matter expertise to ensure alignment and support rollouts, training, and communication of company-wide initiatives  
• Builds trusting relationships with other USHG Leaders to foster communication, collaboration, support, and sharing of best practices for well-informed decision making 

What we need from you: 

• 5+ years of leadership experience in full-service restaurants and hospitality 
• Bachelor’s degree preferred, but not required 
• Proficient knowledge of systems and processes in restaurant management 
• Strong business and financial acumen 
• English fluency and Spanish knowledge preferred 

What you’ll get from us: 

• Base salary of $130,000 - $155,000, including bonus potential* 
• Comprehensive Medical, Dental, and Vision insurance 
• Paid Time Off to support you with an active life outside of work 
• Paid Parental Leave 
• Life Insurance 
• Flexible Spending Options (health care, dependent care, transit & parking) 
• Employee Assistance Program to support overall mental wellbeing 
• Exclusive access to primary care, mental health, and other healthcare services through Radish Health 
• Annual dining credit and 51% dining discount throughout the USHG family of restaurants 
• Matched 401(k) to help you invest in your future 
• Access to the USHG HUGS Employee Relief Fund 

*The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.