Garnish Prep at Tao Group

Tao Group Hospitality is coming to the Lower East Side! We are now hiring for the modern Japanese restaurant Sake No Hana, rooftop lounge The Highlight Room, piano lounge Silver Lining, lobby cafe and bar The Fix and nightclub Loosie’s.

The position is responsible for assisting the Servers in all duties. The Busser is responsible for maintaining their section and the bar or nightclub in all aspects of stocking and cleanliness. The Busser maintains all assigned wardrobe/costumes in accordance with established standards and uniform guidelines; works in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service always.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

• Perform all assigned duties as detailed in your opening, afternoon and closing checklists
• Set and reset tables efficiently before, during and after service periods to turn tables
• Attend pre-shift briefings and any scheduled meetings as directed by management
• Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operations, menus, price range and dress code of assigned outlet
• Maintain cleanliness and stock of their assigned areas, side stations, table and POS Stations
• Run teas, coffees, freshly squeezed juices, bar snacks and liquor coffees to table and bar (if applicable), serve to guests according to venue standards of service
• Work as a team, assisting all guests’ and employees’ needs and inquiries
• Effectively communicate with management to fulfill and address any issues or needs requested by guests and or other employees
• Be familiar with the guests on the reservation list, especially guests regarded as PX (VIP) and our regular guests’ requests/preferences
• Perform daily cleaning jobs assigned to you in a thorough and timely manner
• Ensure that all necessary stock is being replenished during the shift
• Clean tables, chairs, floors, walls, woodwork, furniture, shelves, inside and outside of side stations and any other areas of the bar or nightclub as specified on your checklists thoroughly and daily
• Clear guest tables after each course and reset with appropriate settings
• Wipe tabletops clean and ensure that floor/banquette are clean always
• Serve water to guests and continuously top off waters
• Replace condiments and some side-items as necessary
• Follow the order of service issued during training
• Resolve guest complaints, ensuring guest satisfaction
• Clean tools and work surfaces you use (black cloths, sinks, shelves, and surfaces, cupboards, etc.) throughout your shift as needed
• Clean and dry spillages, following our standards, immediately upon occurrence; never leave spills unattended
• Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, equipment, etc.
• Ensure that any breakage is reported and recorded in the end of every shift using the breakage form provided
• Maintain complete knowledge of correct maintenance and use of equipment
• Replenish wares in side stations throughout shift
• Maintain complete knowledge of proper table/tray set ups
• Complete closing duties as assigned
• Fold napkins to Herringbone specifications using napkin template
• Buff/polish all silverware and glasses as directed by management
• Stock up the bar or nightclub side stations and expo line for the shift to specified par levels (glasses, cutlery, chinaware, condiments, napkins, tea cups, tea pots, sugar bowls, wiping cloths, trays, etc.); Make sure all equipment is clean and in good condition and continue replenishing stock throughout your shift
• Prepare trash bins for service and maintain throughout shift
• Change trash bags, napkin bags, etc. as appropriate throughout your shift
• Refill water pitchers for service and maintain throughout shift
• Change sanitation buckets every two hours or as needed (if applicable)
• Ensure ice buckets are properly filled every two hours or as needed
• Be fully conversant with every aspect of the Company’s emergency procedures, Company’s policies and procedures within employee handbook
• Use all chemicals in accordance with OSHA regulations and venue requirements
• Perform related duties as assigned
• Assists and/ or completes additional tasks as assigned

TRAINING REQUIREMENTS: 

• Tao Group Hospitality in-venue garnish prep training 

EDUCATION/WORKING KNOWLEDGE: 

• High School Diploma preferred
• Must have a minimum of two years of direct work experience in a high-volume bar or nightclub venue
• Proof of eligibility to work in the United States
• Valid Driver’s License
• 21+ years of age
• Possession of or the ability to possess all state required work cards
• Maintain a professional, neat and well-groomed appearance adhering to Company standards
• POS systems
• Nightclub, bar, and lounge operations
• Beer, wine, spirits, and cigar brands
• Opening and closing duties
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• Beverage presentation
• High volume operations

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE  

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions 

• Ability to write and verbally communicate 

• Must have good positive energy throughout the day 

• Must be able to print legibly for team members, management, and guests to read 

• Must be able to kneel, bend, and stand for extended periods of time 

• Must be able to move quickly  

• Must be able to push and lift up to 50 lbs. 

• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume 

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 

• Exposure to cleaning materials 

• Exposure to hot kitchen elements or cleaning materials. 

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment 

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards 

• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner 

• Ability to maintain confidentiality 

• Ability to handle a fast-paced, busy, and somewhat stressful environment