Food Server at LAVO Italian Restaurant

Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ dining experience.  Interacts with the dining room guests, fellow team members, and supervisors in a polite, courteous manner to ensure gracious hospitality. 

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

Anticipate and accommodate the needs of the guests. 

Maintain general cleanliness of assigned stations and the entire venue. 

Provides professional and exceptional service. 

Presents menus, answers question, and make suggestions for all food and beverage items. 

Informs guests of all food and beverage specials, with prices. 

Required to solicit any allergy or dietary restrictions from each guest. 

Accurately enter all orders into the POS system and follows proper cash/payment card procedures. 

Ensures the delivery of all food and beverage to the guests. 

Follow supervisor’s instructions, communicate with and support co-workers while being a team player. 

Possesses in-depth knowledge of all food and beverage menus and the company. 

Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards. 

Complies with Department of Health and company sanitation standards. 

Works as part of a team and provides help and support to all fellow team members. 

Accurately completes all end-of-shift financial procedures. 

Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs. 

Properly sets-up floor and other opening/closing procedures as directed by management, including:  

Ensures all tables, chairs and banquettes are clean and free of debris 

Sets tables with proper settings 

Wipes down chairs, tables, and banquettes 

Stocks side-stations with prescribed supplies  

Performs opening side-work as prescribed 

Performs closing side-work as prescribed 

Reports all breakage, and damage of equipment or furniture immediately to management. 

Attends and participates in daily pre-service meetings. 

Attends and participates in any training sessions or departmental meetings. 

Learn by listening, observing other team members, and sharing knowledge while leading by example. 

Portrays a positive and professional attitude. 

Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments. 

Works as part of a team and provides help and support to all fellow team members. 

Assist and/ or complete additional tasks as assigned. 

TRAINING REQUIREMENTS: 

Tao Group Hospitality in-venue dining room server training 

EDUCATION/WORKING KNOWLEDGE: 

Previous hospitality experience. 

Previous dining room experience. 

Previous experience in a high-volume restaurant/nightclub/lounge. 

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE  

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions 

Ability to write and verbally communicate 

Must have good positive energy throughout the day 

Must be able to print legibly for team members, management, and guests to read 

Must be able to kneel, bend, and stand for extended periods of time 

Must be able to move quickly  

Must be able to push and lift up to 50 lbs. 

Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume 

Exposure to hot kitchen elements or cleaning materials 

May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 

Exposure to cleaning materials 

May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 

Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment 

Maintain a professional, neat, and well-groomed appearance adhering to Company standards 

Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner 

Ability to maintain confidentiality 

Ability to handle a fast-paced, busy, and somewhat stressful environment