Responsible for all food orders being prepared accurately and in a timely manner. Interacts with
fellow employees and supervisors in a polite and courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
- Ensuring that all needs of the guests are accommodated.
- Maintain general cleanliness of assigned station, the kitchen and the entire venue.
- Responsible for executing the food for regular service, catering, take-out, delivery and all in/off-venue events.
- Required to check cover counts, BEOs and/or Fire Sheets.
- Ensures Department of Health and company sanitation standards.
- Ensures all employees are compliant with all heart-of-house standards and procedures.
- Possesses in-depth knowledge of all food menus and venue.
- Responsible for completing all opening and closing procedures.
- Communicates clearly and concisely with all employees during service.
- Maintain expediting standards and understand flow of service.
- Communicate all questions concerning orders and changes to the menu to Chefs and front-of-house management.
- Reports all breakage, damage of equipment or furniture immediately to management.
- Attends and participates in any training sessions or departmental meetings.
- Learn by listening, observing other team members and sharing knowledge while leading by example.
- Portrays a positive and professional attitude.
- Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
- Works as part of a team and provides help and support to all fellow team members.
TRAINING REQUIREMENTS:
- Tao Group Hospitality in-venue Expeditor training and Food Handling Certificate.
EDUCATION/WORKING KNOWLEDGE:
- Previous hospitality experience preferred.
- Experience in a high-volume restaurant preferred.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Must be able to stand, lift and bend for extended periods of time.
- Must be able to bend and lift to 50 lbs.
- Role may include job duties or tasks requiring repetitive motion.
- Exposure to hot kitchen elements or cleaning materials.
- Must be able to work and remain focused in a fast-paced and ever-changing environment.
- Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.