POSITION SUMMARY:
Provides business development to the Sales Department through targeted market outreach for specific venue, as well as develops and maintains community and client relations; performs special projects as delegated by the GM and Director of Sales.
ESSENTIAL FUNCTIONS:
Create New Business
- Increase awareness and drive additional business to specific venue through outreach
- Actively solicits new business opportunities by conducting effective sales calls, makes off-site sales calls, mailers, emails and presentations to potential clients
- Generate new leads
- Generate sales and maximizes revenue while developing and maintaining long term relationships with clients
- Create and maintain positive community relationships
- Develop relationship with local industry
- Become involved in outside organizations directly related to industry
- Monitors sales and continually develops strategies to improve and adjust to those changes
- Achieves monthly sales goals
- Attend local trade shows, participate in sales blitzes and other off-site sales efforts
- Maintains TAO Group Company Standards and exhibits gracious hospitality
Booking Special Events / Administration
- Handle initial inquires in a timely manner
- Send information packets, letter writing, email and menu / events proposals to clients
- Update TripleSeat daily with tentative and definite business
- Special Event Orders-distribute Information to Operations Team including floor plan
- Work with Event Operations team regarding set up, staffing, layout, event production needs etc.
- Ensure all accounting paperwork is accurate, responsible for collecting all monies prior to event, handle the invoicing
- Sales Manager to greet the client, introduce client to the Manager on Duty and assist with the beginning of event
- Attend weekly meetings/conference calls with operation management and sales team to review upcoming events for the week and attend pre-shift with the staff on nights of events
- Participate in sales training as directed by Director of Sales
Reports / Financial Revenue
- Assists in building the yearly Sales Plan
- Understand and assist with the monthly revenue reports
ADDITIONAL RESPONSIBILITIES:
- Daily outreach
- Venue Representation
MINIMUM QUALIFICATIONS
- Must have comprehensive knowledge of food and beverage, service standards, guest relations and etiquette
- Minimum 3-5 years in Event/Sales/Hospitality position
- Basic mathematical skills including AR and P&L statements
- Basic MS Office skills (Excel, Work, databases)
- Basic understanding of legal contract language
SPECIFIC REQUIREMENTS:
- Interpersonal skills, strong guest/client relations
- Analysis and decision making
- Written and verbal communication; time management skills
- Ability to plan, prioritize and organize in a fast-pace, high volume environment
- Sales ability and persuasiveness
Written and verbal communication skills, exceptional time management and proven sales ability while maintaining a positive, persuasive, client-focused and professional manner is essential. Candidates must demonstrate strong problem solving and solutions-oriented decision making skills.