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Counter/Fountain Worker at Luchini Las Vegas

Full Time | Hourly
Date Posted:

Greets guests, answers phone calls, and receives funds from customers.  Completes cash, check, or credit-card charge transactions.  Counts money to verify amounts and issues receipts for funds received. Works in an efficient manner in a high-volume restaurant atmosphere. Works in a professional manner while maintaining a positive attitude and delivering superior Guest service at all times.


  • Greet Guest’s promptly, courteously, and in a timely, friendly manner with an upbeat attitude
  • Respond to Guest inquiries and requests in a courteous and polite manner
  • Anticipate Guest needs
  • Provide Guest’s with information and directions
  • Refers all unusual requests to Manager for proper handling
  • Adhere to all The Company Standard Operating Procedures 
  • Maintain all The Company Sequence of Service Standards
  • Take and place order, and serve and garnish food and drinks efficiently and accurately in work area as applicable
  • Collect money, while following all proper cash handling and comp procedures
  • Maintain the cleanliness, sanitation, and the appearance of the front and back of house, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests
  • Pack and complete order as per guests' preference with any necessary condiments
  • Properly label and date products per safety and sanitation procedures
  • Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish products as needed in work station, counters, tables, etc.
  • Provide information to Guests regarding our venues, menus, and pricing
  • Recognize and cultivate regular Guests and repeat business
  • Maintain line of sight/atmosphere control by circulating through your work area throughout shift
  • Report any incidents of theft, vandalism, or violations
  • Processes all payments including room charges, cash, credit card, comps, etc.
  • Respond to Guest concerns/complaints regarding service or correct errors or resolve complaints with a positive attitude
  • Ability to communicate in English with Guests and co-workers
  • Keep the area clean and free of debris throughout shift
  • Keep area organized
  • Ensure nightly/weekly and opening/running/closing duties are completed
  • Record and report any equipment failure and/or safety hazards to a Manager immediately 
  • Maintain Company Safety and Sanitation Standards
  • Clean all spills and waste immediately
  • Disposes trash in designated receptacles
  • Prepare Guest checks through POS terminal functions
  • Process Guest payment by cash, credit card, venue comps, and all other appropriate tender types
  • Ability to perform basic math skills
  • Obtain and return issued bank each day, count the bank and ensure it balances
  • Responsible to ensure accurate accounting of all cashier monies
  • Prepare the proper reporting forms for the day with name, date, shift, and outlet
  • Stock cashier station with proper supplies
  • Responsible for following proper checkout procedures
  • Interact and entertain Guests in a professional, cordial and exemplary manner
  • Assist all other team members as needed
  • Create and maintain a SENSE OF URGENCY
  • Appear in uniform for all shifts and promotional activities at scheduled time 
  • Performs other job-related duties as assigned 
  • Inform Management of any complaint, comments, or incident
  • Assist and/ or complete additional tasks as assigned


  • Tao Group Hospitality in-venue cashier training


  • 1 years’ experience in hospitality working in a high-volume venue
  • 21+ years of age 
  • POS systems
  • Guest relations
  • Knowledge of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment
  • Knowledge of standard kitchen equipment, including, but not limited to toasters, refrigerators and coolers, slicers and beverage machines
  • Knowledge of health, safety and sanitation regulations


The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

  • Ability to write and verbally communicate
  • Must have good positive energy throughout the day
  • Must be able to print legibly for team members, management, and guests to read
  • Must be able to bend, kneel, and/or stand for extended periods of time
  • Must be able to move quickly 
  • Must be able to push and lift up to 50 lbs.
  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
  • Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
  • Exposure to cleaning materials
  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards
  • Ability to maintain confidentiality
  • Ability to handle a fast-paced, busy, and somewhat stressful environment
  • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
  • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Luchini Las Vegas

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