Commis at Hakkasan Restaurant
POSITION SUMMARY: The position is responsible for preparing specific foods, hot and cold for concerned stations. Focus is on specialized Asian cuisine.
GUEST SERVICE REQUIREMENTS:
Provide a friendly, personal demeanor with a willingness to interact
Provide professional and friendly guest services
Commits self to the below listed Company values, and acknowledges dedication to providing excellent guest service for our Guests and our internal team, always
SAFETY REQUIREMENTS:
Ability to work safely and prevent personal injury
Commitment to the safety of fellow co-workers and our guests, and the ability to demonstrate that commitment through daily actions
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
Prepare specific foods, hot and cold, for concerned stations based on recipe specifications
Able to identify and use cuisine specific ingredients per recipe
Demonstrate knowledge in all areas of the kitchen
Able to read, measure, and execute recipes
Able to read and execute computer tickets for service
Apply advanced knife skills required for service and preparation
Apply advanced hand skills to prepare dim sum
Maintain a solid menu knowledge and attention to detail with plate presentation
Assists Chefs as needed in execution of service
Work as a team, assisting all guests and employee’s needs and inquiries
Effectively communicate with management, chefs and service staff to fulfill and address any issues or needs requested by guests and or other employees
Work one or two days ahead of operation to ensure product delivery is on time and to ensure on days off anyone covering has what they need to operate
Assists and/ or completes additional tasks as assigned
IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE POSITION WILL BE EVALUATED ON THE FOLLOWING QUALITIES:
Accountability
Development
Working relationships
Judgment
Quality of work
Job skills knowledge
Productivity
Dependability
Punctuality
Adherence to Policy
Verbal communication
Attitude
Appearance
Teamwork
Guest satisfaction
EDUCATION/REQUIREMENTS:
High School Diploma preferred
Proof of eligibility to work in the United States
Valid Driver’s License
18+ years of age
Possession of or the ability to possess all state required work cards
Maintain a professional, neat and well-groomed appearance adhering to company standards
WORKING KNOWLEDGE REQUIREMENTS:
Minimum of two (2) years of direct work experience with one year in Asian high-volume or Fine dining restaurant required
POS systems
Possess knife skills, knowledge of food storage
Opening and closing duties
Proper lifting techniques
Guest relations
Sanitation and safety
High volume operations
SKILLS:
Ability to perform basic mathematical equations
Must have strong problem-solving skills
Ability to communicate effectively and assertively in English, Mandarin, Cantonese language, both verbally and in writing with staff, clients, and the public
Ability to maintain a high level of confidentiality
Ability to write reports, business correspondence and procedure manuals
Ability to demonstrate a positive attitude always
Ability to keep an open and objective view
Ability to listen empathetically and be respectful always
Ability to maintain composure and stay focused
Ability to maintain personal integrity
Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Must have good positive energy to make it through the day
Must be able to read the computer monitors
Must be able to print legibly for guests to read
Must be observant and quick to respond to various situations
Must be able to move quickly through work and set the pace in the office and/or venue
Must be able to sit and/or stand for extended periods of time
Must be dexterous and able to participate in all service aspects.
Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
Must be able to push and lift up to 50 lbs.
Ability to use hands to handle, or feel objects, tools or controls
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
Ability to talk, hear, taste, and smell
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
WORK ENVIRONMENT & SCHEDULE:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
Nightclub, bar, pool and/ or lounge environment
Fast paced, high volume, high energy
Hours may be part-time (less than 30 hours per week)
Schedule could exceed 30 hours per week and may include overtime when approved by management
Work varied shifts to include days, nights, weekends and holidays
SECURITY RESPONSIBILITIES:
Security Level – Low
