Commis at Hakkasan Restaurant

POSITION SUMMARY:  The position is responsible for preparing specific foods, hot and cold for concerned stations. Focus is on specialized Asian cuisine.  

GUEST SERVICE REQUIREMENTS: 

• Provide a friendly, personal demeanor with a willingness to interact  

• Provide professional and friendly guest services   

• Commits self to the below listed Company values, and acknowledges dedication to providing excellent guest service for our Guests and our internal team, always 

SAFETY REQUIREMENTS: 

• Ability to work safely and prevent personal injury 

• Commitment to the safety of fellow co-workers and our guests, and the ability to demonstrate that commitment through daily actions 

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

• Prepare specific foods, hot and cold, for concerned stations based on recipe specifications 

• Able to identify and use cuisine specific ingredients per recipe 

• Demonstrate knowledge in all areas of the kitchen 

• Able to read, measure, and execute recipes 

• Able to read and execute computer tickets for service 

• Apply advanced knife skills required for service and preparation 

• Apply advanced hand skills to prepare dim sum 

• Maintain a solid menu knowledge and attention to detail with plate presentation 

• Assists Chefs as needed in execution of service 

• Work as a team, assisting all guests and employee’s needs and inquiries 

• Effectively communicate with management, chefs and service staff to fulfill and address any issues or needs requested by guests and or other employees 

• Work one or two days ahead of operation to ensure product delivery is on time and to ensure on days off anyone covering has what they need to operate 

• Assists and/ or completes additional tasks as assigned 

IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE POSITION WILL BE EVALUATED ON THE FOLLOWING QUALITIES: 

 

• Accountability 

• Development 

• Working relationships 

• Judgment 

• Quality of work 

• Job skills knowledge 

• Productivity 

• Dependability 

• Punctuality  

• Adherence to Policy 

• Verbal communication 

• Attitude 

• Appearance 

• Teamwork 

• Guest satisfaction 

EDUCATION/REQUIREMENTS: 

• High School Diploma preferred 

• Proof of eligibility to work in the United States 

• Valid Driver’s License 

• 18+ years of age  

• Possession of or the ability to possess all state required work cards 

• Maintain a professional, neat and well-groomed appearance adhering to company standards 

WORKING KNOWLEDGE REQUIREMENTS: 

• Minimum of two (2) years of direct work experience with one year in Asian high-volume or Fine dining restaurant required 

• POS systems 

• Possess knife skills, knowledge of food storage 

• Opening and closing duties 

• Proper lifting techniques  

• Guest relations 

• Sanitation and safety 

• High volume operations  

SKILLS: 

• Ability to perform basic mathematical equations 

• Must have strong problem-solving skills 

• Ability to communicate effectively and assertively in English, Mandarin, Cantonese language, both verbally and in writing with staff, clients, and the public 

• Ability to maintain a high level of confidentiality 

• Ability to write reports, business correspondence and procedure manuals 

• Ability to demonstrate a positive attitude always  

• Ability to keep an open and objective view 

• Ability to listen empathetically and be respectful always 

• Ability to maintain composure and stay focused 

• Ability to maintain personal integrity 

• Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions 

• Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines 

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 

• Must have good positive energy to make it through the day 

• Must be able to read the computer monitors 

• Must be able to print legibly for guests to read 

• Must be observant and quick to respond to various situations 

• Must be able to move quickly through work and set the pace in the office and/or venue 

• Must be able to sit and/or stand for extended periods of time 

• Must be dexterous and able to participate in all service aspects. 

• Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary 

• Must be able to push and lift up to 50 lbs. 

• Ability to use hands to handle, or feel objects, tools or controls 

• Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl 

• Ability to talk, hear, taste, and smell 

• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus 

WORK ENVIRONMENT & SCHEDULE: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 

• Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors 

• Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume 

• Nightclub, bar, pool and/ or lounge environment 

• Fast paced, high volume, high energy  

• Hours may be part-time (less than 30 hours per week)   

• Schedule could exceed 30 hours per week and may include overtime when approved by management 

• Work varied shifts to include days, nights, weekends and holidays 

SECURITY RESPONSIBILITIES: 

• Security Level – Low