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Busser at Casa Calavera

Part Time | Hourly
Date Posted:

Assists Floor & Cocktail Servers in steps of guest service, and resets tables in a speedy, professional, and effective manner. Interacts with the dining room/lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. 

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

  • Anticipate and accommodate the needs of the guests. 

  • Maintain the general cleanliness and orderliness of the tables. 

  • Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs. 

  • Deliver, fill, and re-fill water, as requested by guests and/or directed by servers. 

  • Clears and resets tables, and cleans table area, including banquettes, during service. 

  • Helps ensure guest satisfaction through active participation in service. 

  • Maintain general cleanliness of stations and the entire venue. 

  • Complies with Department of Health and company sanitation standards. 

  • Properly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management, including:  

  • Responsible for making sure all tables and chairs/banquettes are clean and free of debris 

  • Sets tables with proper settings 

  • Wipes down chairs, tables, and banquettes 

  • Stocks side-stations with prescribed supplies  

  • Performs opening side-work as prescribed 

  • Performs closing side-work as prescribed 

  • Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts). 

  • Reports all breakage, and damage of equipment or furniture immediately to management. 

  • Attends and participates in daily pre-service meetings. 

  • Attends and participates in any training sessions or departmental meetings. 

  • Learn by listening, observing other team members, and sharing knowledge while leading by example. 

  • Portrays a positive and professional attitude. 

  • Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments. 

  • Works as part of a team and provides help and support to all fellow team members. 

  • Assist and/ or complete additional tasks as assigned. 

TRAINING REQUIREMENTS: 

  • Tao Group Hospitality in-venue busser training 

EDUCATION/WORKING KNOWLEDGE: 

  • Previous hospitality experience. 

  • Previous busser experience. 

  • Previous Experience in a high-volume restaurant/nightclub/lounge. 

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE  

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions 

  • Ability to write and verbally communicate 

  • Must have good positive energy throughout the day 

  • Must be able to print legibly for team members, management, and guests to read 

  • Must be able to kneel, bend, and stand for extended periods of time 

  • Must be able to move quickly  

  • Must be able to push and lift up to 50 lbs. 

  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume 

  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 

  • Exposure to cleaning materials 

  • Exposure to hot kitchen elements or cleaning materials. 

  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 

  • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment 

  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards 

  • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner 

  • Ability to maintain confidentiality 

  • Ability to handle a fast-paced, busy, and somewhat stressful environment 

Casa Calavera

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